It's annoying enough when you suffer a high failure rate on the PCs you're getting from a vendor, Ed Foster explains.
"But, as one reader has recently experienced with HP, what can be vastly more aggravating is when you can't get them to tell you the solution, even though they apparently know it."
HP aggravates it's failure rate.
"I have some news for you regarding HP that, on one level, really isn't news ... but it's still pathetic," the reader wrote. "To date I've called in three bad motherboards, with a fourth call about to be placed later this week; plus two dead hard drives; and today, I found one hard drive on the brink of failure. That's a 25 percent failure rate."
Which vendor is aggravating you with its failure rate? Post comments and experiences below or via the link to Foster’s story.
Posted by Tom Sullivan on April 4, 2008 07:02 AM
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