- Whether to mention a pregnancy in a job interview
- A possible meeting protocol
- What are an end-user's responsibilities?
- Another take on opening PCs, or not
- Getting some process going
- Selling a more open environment to management
- Running an effective meeting
- Licensing rules for virtual machines
- The ROI of metrics
- Legal challenges to virtual machines
August 17, 2007 | Comments: (0)
Another look at exit interviews from the interviewee side
Dear Bob ...
I've been out of work for 7 months, now, and I'm wondering whether it is because I did something I thought was reasonable and moral.
Just before I was about to leave, I found out that our IT Manager had been slipped in by the Supreme Court. OK, not really but...
There were two people in the department when I joined the agency. A senior member who had been there early on (about 5 years) and had run most of the cabling, etc., and another guy who had been there about two years. The later was the pushy type, the former, just got the job done.
Upper levels thought that we needed an IT Manager as they wanted to move the current person, who carried the Quality Management title, upstairs with them.
They posted the job, as required by law I'm sure, one day before the senior guy went on vacation for 2 weeks, and closed it before he got back. The newer guy got the job, of course.
When I wrote my bye-bye letter I mentioned this as one of several problems that I had seen.
My exit interview was done by the Manager's boss, who was quite indignant as he had been the one to set this up. "It was perfectly legal, he just didn't see the posting". Of course, if you're not looking for a job, you don't check that stuff often.
He's the sort who thinks he is above everyone. I thought that the deal was "immoral".
Anyway, after he had retired, I applied for a couple of jobs there, including one as specialist on a particular piece of software that I knew quite well.
Never heard a thing.
Your thoughts?
- Exit interviewed
Dear Exited ...
It very well could be that your former employer's lack of interest in your services is connected to your exit interview. So the answer to your question is yes.
This goes back to a piece of advice I've given before: When it comes to honesty in an exit interview, the personal risk greatly exceeds the personal payoff. This can be proved mathematically. The personal payoff almost always has a financial value of $0.00. The risk of personal harm from being honest is greater than 0%. The value of the personal harm experienced should the risk turn into actual events is significantly greater than $0.00 (it might be the reason you've been out of work for seven months).
Therefore, the expected value of the risk is greater than $0.00 while the potential benefit is $0.00. The costs exceed the benefits.
There are exceptions, of course. If you genuinely like and trust the company you're leaving and the people who work there, have comments that are constructive in nature rather than critical and issue-based rather than being about individuals, then there is some potential benefit to you in the form of leaving good feelings behind you.
That clearly wasn't the case in your exit interview. You criticized the actions of an individual. No matter what other result came from your doing so, you probably branded yourself a troublemaker. Now it's coming back to haunt you.
- Bob
Powered by ScribeFire.
Posted by Bob Lewis on August 17, 2007 01:13 PM
RATE THIS ARTICLE:
-

- COMMENTS
I call this the "Boris Yeltsin rule." As he moved up the ranks, all the apparatchiks thought he was a good Communist. And maybe he was, but by waiting until he was on top to turn the ship, he made a much bigger mark on history than he would have as a young dissident.
Posted by: Douglas Paul at August 19, 2007 10:59 AM"Exited" was morally correct in letting the former employer know that they had been unethical. Unless we all stand up for what is right, bad men will continue to do bad things.
But, he was morally incorrect in seeking re-employment with them. He cheapened himself - why work for evil?
Burn all bridges to foul territory, but never attempt to swim the moat afterward. Don't look back. The world is large, and there are plenty of ethical employers.
$teve
Posted by: Steve Crye at August 21, 2007 03:35 PMAs "Exited" I agree with Steve on his first point, but want to point out that I reapplied to a different organization. The CEO-equivalent has left as have my nemesis and many others. I had forgotten that the HR head was a buddy of Nemesis!
C'est la guerre.
Employee: Noun "A worker who is hired to perform a job."
All the jobs I have held had nothing to do with making sure that advancement practices were fair for other employees. Nothing in any job description ever mentioned that I was supposed to criticize management.
The second you put in your notice, you became excess baggage, and anything you had to say was unimportant. Just by the act of resigning, you made it clear to your employer that you didn't care one way or the other whether or not they succeed. Why would they ever want you back? Especially when you bad-mouthed one of their other employees (who had not resigned).
Get with the program, man. Find a place to work where you can make a visible contribution. If you are just salary hunting, put up with the way the company rewards you. After all, you aren't really wanting to make a difference, right? Your goal is to amass wealth.
Sorry if this seems too brutal, but I come from a military background, and still feel that one should try to be the best at their job, and to help his or her peers do the same. I had several jobs after I retired, and saw the "bottom line" attitude ad nauseaum for 10 years. I hated it then, and I ended up resigning from a place I had worked for five years because of ethical considerations. After a year of unemployment, I ended up where I am now, 60 miles away, and loving every minute of it.
Good luck.
Posted by: Jim at August 22, 2007 12:51 PMI disagree with your blog, but perhaps my circumstances were different.
I worked at a company as a senior network administrator (cisco/microsoft).
One of the senior management staff irritated me so much, I looked for a job and found one within four days.
One of the VPs took me out to lunch and asked me why ever was I leaving--and I told him specifically. He said tell HR--it won't help matters to say I found a job closer to home for more money--I had to be honest.
I did so--my 15 minute HR exit interview was 90 minutes, and HR took detailed notes.
Within 30 days, that senior manager was asked to leave. The president of the company had said that if I ever wanted to come back, they would certainly work to make me happy again.
Later, numerous co-workers grilled me to work with them again--the problem person was gone.
However, I in reality DID find a job closer to home and for more money.
I did end up working for them--as a consultant. They were eager to have my skills back, even though they hired an entire network consulting firm to handle day to day tasks, I was brought back as a consultant to handle key architecture improvements.
So in the end, my honesty was appreciated.
I had never heard of that manager before he was hired and never would work for him again. It may come back to haunt me in the future, but right now I am very happy and the company I left is paying me as a consultant.
Posted by: Martin at August 22, 2007 05:12 PMI doubt that the reason Exited has been out of work for 7 months has anything to do with his exit interview. Nowadays, other companies calling his previous employer will get nothing except the dates of his employment. Telling a prospective employer the guy is a troublemaker will only get them sued. Besides, it's in their interest to get bad apples into a competitor's barrel.
Of course, criticizing the very person who set up the shutout of a deserving employee for political reasons was, well, just stupid.
I worked at a leading national finance industry firm (5,000 employees, 500 IT staff) as a group leader. My boss had a management style that I just could not live with (not unethical, just too much of a micromanager). Realizing that my bonus potential was nonexistent, I looked for and found another position. When I resigned, the head of HR asked me to reconsider as my manager was getting a rep for bad relations with his staff, so I was due to be moved over to another manager (the CIO). The CIO was in every respect a lose-lose guy to work for (political hack). I told him I'd stick with my decision to leave.
My manager refused to even let me say farewell to my development team and had me marched straight down for my exit interview. During the interview, my team appeared outside the window in an impromptu demonstration of loyalty and pride. The interviewer suspended the session and invited my team into the room so we could say our goodbyes properly.
The CEO of the company called me several times at home to lure me back. I took that opportunity to alert him to the dangers he faced from his bum of a CIO. The CIO was toast not long after.
I've since returned to the company as a consultant at double the pay from before and continue to enjoy great relations with the company.
So, speak your mind, but be VERY mindful of the ears you're filling.
Danger lies in wait for the unwary person who actually speaks their mind in an exit interview. I agree with most who say, you've already implicityly indicated your disloyalty by leaving.
Why in the world would they want an honest opinion. Anyone who really thinks the employer wants honesty should ask themselves, "If they were not willing to fix things before I gave notice" WHY in the world would the lightning bolt "hit" and they'd want to fix them now.
A lose lose for the exit interview candidate. Smile, say nothing and leave. If they'd really wanted to know they'd have asked a long time ago.
"out and up" had the best approach..he was careful, but very VERY mindful of who he was speaking to.
"exit interviewed" made a fundamental mistake, he took his employer at their word that they wanted an honest opinion... they didn't!
Posted by: Silence DoGood at August 23, 2007 06:32 AMThe thing that surprises me about Exited's case is that the exit interview was conducted by someone in his chain of command. More typically, this is done by an HR proffessional, or at least someone from another branch of the organization.
The fact that the exit interview was kept within the affected department seems like a perfect setup for filtering the feedback received, in order to insure that everything looks rosey to those higher up the company ladder. In this case, it seems like an absolute "lose-lose" situation for the person leaving the company.
Posted by: Engineer at August 27, 2007 06:01 AM"Exit"/Rand:
Short answer .. you are not employed with THIS company because of how you left. Perhaps you are not employed with someone else because of the personality defect that led you to fall on your sword here.
I am wondering what you hoped to accomplish with the parting shot. From your description ("they") others knew what was happening, so you weren't exposing an unknown misdeed. All you were really doing (it seems) was being superior. It seems like a needless burning of a bridge.
In reality you have no idea why they are ignoring you. Perhaps the HR rep who OK'ed the funny business is still there. Perhaps there is an "eligible to rehire" check box on the termination paperwork that was checked NO in your case and cannot be easily overridden. But it should be no surprise. the writing was on the wall when the person you accused of malfeasance was giving you the exit interview!
Posted by: tomjedrz at August 27, 2007 12:48 PM|
Three books. Three ways to change the world, your life, or at least Bob Lewis' bank account. Leading IT: The Toughest Job in the World distills the world of IT leadership into eight learnable skills and gives you concrete, practical techniques for each one of them. Bare Bones Project Management: What you can't not do makes project management manageable, even for first-time project managers with no formal training in the discipline. ManagementSpeak: What managers say/What they mean … well, it won't help your career, and won't make you a better manager. Mostly, it will make you chuckle, guffaw, and maybe even chortle. Make friends - it's the perfect gift for anyone who has ever suffered through one of those meetings. Order your copies today! |
TOP STORIES
Sun to clarify JavaFX planMS's dev tool service packs
HP in talks to buy EDS
Developers' role shifting
MS: XP SP3 reboots OEMs' fault
Apple: iPhone out of stock
Can Sun rejuvenate Java?
Powerset unveils Google-killer
FBI worried about Cisco gear
AMD updates quad-core Opterons
ADDITIONAL RESOURCES

- Virtualization: A Step by Step Approach to Success
- Dialing up Agility with Business Transformation
- 5 Things You Need to Know About Storage Virtualization

- Is your smaller organization ready for High Availability?
- Is system maintenance doing more harm than good?
- Virtual Test Lab Automation: Manage development infrastructure





