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Advice Line | Bob Lewis » How long should a discipinary freeze last?

December 12, 2007 | Comments: (0)

How long should a discipinary freeze last?



Dear Bob ...

I read your recent Keep the Joint Running about compensation ("Poor Joe," 10/22/2007) and understand your point about raises being forever.

But salary freezes as punishment for being "written up" are forever too, no? Some co-workers of mine have been handed a lump of coal in the form of no raise, since they've received a written reprimand and weren't articulate or bull-headed enough to beat the rap at HR. They may not have even been aware of the consequences until evals came around.
Granted, these "write-ups" were necessary to punish such evil deeds as taking too long of a break to finish a crossword puzzle, or lingering 15 minutes extra over lunch.

And the fact that staff members are directed to spend more and more personal time squinting at Blackberrys and logging in from home is no excuse, either. After all, change is necessary, as long as all changes are orchestrated by upper management.

But that lower base salary that these staffers are stuck with will remain that much (3-4%) lower not just this year, but for every year through the end of their careers.

If staff who have one good year shouldn't be rewarded forever for it, why then should they be punished forever for having one bad year?

- Distressed

Dear Distressed ...

If your point is that inhumane management is bad, I agree with you. If you're seriously asking whether I agree with a policy that disciplinary action results in a permanent compensation freeze, of course not.

Disciplinary action, up to and including verbal warnings, written warnings, and termination is sometimes necessary. Depending on the job, "too long a break to finish a crossword puzzle" might or might not be serious enough to warrant discipline. Among the variables: Whether the individual is on-call to handle emergencies, and how long the crossword puzzle extended the break.

I've talked with employees who think four productive hours a day constitutes busting their humps. It's a real issue in some companies.

Whether either of us agree with a particular disciplinary action, when an employee successfully corrects the issue and is back on course, the compensation freeze should end. If the employee hasn't corrected the issue, then yes - I don't see that giving someone a raise while trying to figure out whether I'll have to terminate him or her in the near future is a good idea.

What's interesting to me about your question is that after you asked it (should disciplinary compensation freezes be eternal) you then mixed in questions (rhetorical, I presume) about whether the company's expectations are fair or not and whether discipline is too harsh for particular infractions. These are separate subjects.

To give you the obvious answers:
  • Companies should establish guidelines when possible and policies only when necessary.
  • When companies establish guidelines or policies, they should include the reason the guideline or policy is important.
  • When enforcing policies, companies should give the benefit of the doubt.
  • When enforcing policies, the company should err on the side of being less harsh rather than more.
  • The focus of disciplinary action should be to turn around employee performance. Laying the groundwork for termination should not, although the process should include and support that outcome if it becomes necessary.
  • Employees who feel about their employer as you do about yours should find a different place to work as soon as possible. You aren't doing yourself any good hanging around with this level of hostility, let alone your employer.
- Bob


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Posted by Bob Lewis on December 12, 2007 08:16 AM


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Bob,

I think you missed the point of his question. His point was that if you are not included in the 4% this year, next year's 4% is based on a lower base salary, as will every raise thereafter (until promotion, I suppose), so missing one year's increase has a "permanent" effect, even if the employee gets raises thereafter.

Posted by: Nobody at December 12, 2007 10:23 AM

Bob,

While I agree fully with what you say, I think you missed part of the point Distressed was trying to make. He/she was saying that withholding a raise this year means that next year's raise will be based on the lower salary, and due to the magic of compounding the employee will be suffering for time and all eternity (as long as he or she is still at the same employer, that is).

To illustrate, assume a current salary of $50000 and an annual raise of 4%. Withholding a raise means that next year the employee will still make (note I didn't say earn) $50000, and the following year will make $52000. Without the penalty, those numbers would be $52000 and $54080. Thus, the punishment continues -- and even gets worse, in straight dollars ($2000 next year, $2080 the year after, and so on).

So I guess the underlying question is -- should the punishment have a forever effect like this, or should subsequent raises, assuming they're merited, be structured to return to where the person's salary would otherwise have been (not to make up for the interim loss, but to prevent an ongoing one)?

As I say, I see what you're saying, and I see what Distressed is saying. I just don't think you answered the original question.

Posted by: Dave at December 12, 2007 11:21 AM

One point that Distressed made that is valid, is that the pay hit is eternal; if I get 3% per year, any year that I miss is not built upon in the future, and, thus, is eternal.
I think he may be asking if there's some way to catch up, although with his expressed attitude, I'm not thinking that is likely.
How would you negotiate a "catch-up" if, indeed, your performance became exemplary?

Posted by: Doug Johnson at December 12, 2007 11:26 AM

I agree that the 'freeze' should be lifted. in other words, if the employee warrants a raise th following year, he should get it. What the writer seems to be asking is whether that subsequent raise should elevate the employee's compensation to the level it would have been if the 1st year's raise had been instituted. Of course the answer is no, meaning that one year's indiscretion of ignoring company policy and not receiving even a COL raise, would absolutely effect that employee for the rest of his career.... at least at that employer. :-)
Nothing says that you can't move on and find another sucker to pay for your long breaks.

Posted by: frodude at December 12, 2007 11:54 AM

Bob nailed this one in his last comment. Distressed should find a new job -- now. If there is that much distrust with upper management then find a more rewarding job.

An extra 3% will not make you like your job. If Distressed thinks that money will buy happiness, he/she is very mistaken.

Posted by: Dave MN at December 12, 2007 12:58 PM

While responding to responses is not generally productive, I'll break my own rule. In this case the we're missing the fact that the individual has the opportunity excel and regain compensation in subsequent years - and potentially use prior years as leverage.

For example, "this year you've ranked me as one of your top performers in the department, and I would like to point out I received no raise last year . . ."

But think this is moot based on the tone of the original message and its implied entitlement - which might be the core of the original problem.

Posted by: Jack PA at December 12, 2007 02:13 PM

I understand Distressed's point, but the punishment is not really eternal. It is possible to catch up by being exemplary, depending on market conditions and the demand for ones skills.

There is no written contract that says that ones earnings must increase by a certain percentage each year, so there is no implicit permenant punishment if it doesn't.

And salary isn't the only form of legitimate compensation, either.

Posted by: ASB at December 19, 2007 08:40 PM

Yes, I agree Bob missed the original question. Waiting for Bob's reply to actual question.

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