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Open Sources | Rodrigues & Urlocker » My own private Microsoft-Novell survey

December 12, 2006 | Comments: (0)

My own private Microsoft-Novell survey

Shockingly (Shockingly!!!) a Microsoft-Novell-commissioned survey reports that the world would end tomorrow but for the pact. Never mind, as Matthew Aslett notes, that one-third of the respondents had never even heard of the deal. (I guess background knowledge of the deal was not a prerequisite for taking the survey - I thought that was Survey 101, but apparently only if you're trying to get an accurate read.)

And never mind that Microsoft and Novell wrote the survey, and so geared it toward the results they wanted. I'm not implying nefarious intent. I'm just stating a fact: surveys and statistics tend to skew in favor of whomever writes the questions/is interpreting the results. Hence the famous phrase...

Lies, damned lies, and statistics.
No, putting all this aside, the real problem with this survey is it indicates a willing blindness to the real issues at stake:
Does the deal benefit customers, and does it potentially harm open source?
To these questions I'll answer "No" and "Yes," respectively.

I won't go into depth on why the deal is bad for customers and for open source. I've done that ad nauseum already, as have others (like Pamela at Groklaw).

Rather, I'll add a few questions of my own, some of which have been inspired by comments others have emailed to me (for which I can't therefore take credit, but do accept any blame).

Instead of

Technology companies should create partnerships to ensure that their products work well together.
(Now there's a softball of a question!) How about:
Technology companies that lack 1,000+ patents should pay up to those that do for the right to do business with you, regardless of whether there is even a modicum of proof that the patent-less companies have infringed the patent-ful companies' patents.
Or how about this softball?
Technology companies, not end users or businesses, should take responsibility for the intellectual property in the products they ship and service.
To be replaced with:
Technology companies, not end users or businesses, should take responsibility to compete on the merits of their products and not try to spread FUD about the "safety" of others' products in order to protect $20 billion worth of Monopoly money. [literally!]
Or how about this pleasant question from the survey:
I want platform providers to improve the interoperability of their systems.
Turned into this:
I want platform providers to open up their source code so that there are no secret APIs or other artificial barriers to achieving interoperability.
Another question that could have been asked, but wasn't, is:
Do you believe that you should pay an excise tax on every piece of open source software you buy to Microsoft?
Or:
Do you believe that it's a good idea to have only the largest patent-holding companies forever enshrined as your default vendors, protected from competition, by their patent portfolios which provide you no measurable benefit?

It's all in how you frame the question....

Mary Jo Foley also has a few questions to ask (like "Do you have any idea why Novell is paying Microsoft $40 million as part of the recently announced collaboration agreement? Does your understanding (or lack thereof) regarding this payment affect the way you perceive the deal between the companies?"), and I'm sure you do, too. But yours (and mine) aren't part of the survey.

Just questions like "Do you believe in a supreme being, and is his/her/its name "Steve"? All designed to obscure the fact that this deal is one step down a slippery slope toward a universal Microsoft tax on open source innovation.

Don't get me wrong. I like Microsoft, and even like some of their products (quite a bit, in some cases). But let's not allow them (and Novell) to hide the patent issue behind a warm-and-fuzzy interoperability picture. Microsoft has been doing interop deals with open source vendors for some time now, and those were customer friendly. SugarCRM does a deal with Microsoft because 50% of its customers run SugarCRM on Windows. They want to ensure those customers have the best possible experience. I have zero problems with this.

The Novell-Microsoft deal is different, because it introduces the patent canard into the discussion. Do you think it's accidental that Ballmer stated that Linux violates Microsoft's patents shortly after consummating the deal with Novell? Me, neither. It's designed to (gradually) raise a levy on every piece of open source (and, eventually, proprietary - why not?) software sold, so that Microsoft can throttle back the open source threat, rather than embracing the open source opportunity.

Posted by Matt Asay on December 12, 2006 01:07 PM


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All you have to know is that Penn, Schoen & Berland Associates did the survey. PSB has been discredited as a partisan polling firm. Just Google "Penn, Schoen & Berland" and "election" to see how PSB can be bought. Just more Microsoft FUD for public consumption.

Posted by: warp99 at December 12, 2006 01:57 PM

All you have to know is that Penn, Schoen & Berland Associates did the survey. PSB has been discredited as a partisan polling firm. Just Google "Penn, Schoen & Berland" and "election" to see how PSB can be bought. Just more Microsoft FUD for public consumption.

Posted by: warp99 at December 12, 2006 01:58 PM

Putting aside Microsoft-Novell issue for a moment. So you slam survey methods and the company that conducted the survey--you may or not be onto something there--but then you cite "Pamela at Groklaw" as some type of authority. Yeah, let's all bow down to PJ "it's a fork!" at Groklaw. In your words, you now have all the credibility of a "discredited partisan".

Posted by: a at December 12, 2006 04:21 PM

Matt nails the point: the survey is laughable. His survey, however, would require a serious, knowledgeable response, which Microsoft wasn't interested in. At least Matt, Pam, et al. are calling it like it us.

Posted by: Zaine Ridling at December 12, 2006 06:18 PM

Matt ~ I thought they taught you at law school to start with your strongest argument not your weakest, and when you're going to state a fact, please state it entirely.

1st - You don't have to be aware of the Novell/Microsoft deal to answer a survey, but you do need to be a customer or potential customer.[ASAY RESPONDS: Um...You're really arguing that someone need not have a clue about what the survey is about to give meaningful answers? Last I checked, any responsible polling agency screens out such chaff. But maybe you're arguing that the chaff is meaningful data?
2nd - Do you believe Novell or Microsoft were going to pay you to write their survey? As your questions prove you're a partisan hack not really thinking about the customer, but rather your ideals and prejudices. So if pollsters are not clamoring at the bit to run a Novell/Microsoft survey for free then is it not obvious that the company you pay will be to some degree biased. [ASAY RESPONDS: On the contrary, i think I'm thinking more about the customer than Novell and Microsoft were. My comments are only "partisan" against artificial barriers to customer value. It's unclear to me why anyone should have to pay Microsoft a dime in order to get value from software, unless Microsoft has proven that it has a legitimate claim to IP in that software. Novell has explicitly said that Microsoft has no such claim to its software, so what is the deal about?

As for partisan, have you read the questions? You don't think they were written by partisans designed to get the precise answers that they got? Don't be naive.
3rd - Your closing argument was worse than your opening. You accuse the FUD machine of FUD, and you close your own argument with baseless FUD. It would have been sincere of you to say something like "we in the community are wary of the Novell/Microsoft deal for reasons XY&Z, but it's not conclusive this will be the outcome, so for the time being we in the community will have one eye on Microsoft."

4th - Finally, one thing you did get right. You and Groklaw have covered this deal "ad nauseum". Open Source is suppose to be a force for innovation, so go innovate something.[ASAY RESPONDS: That's what I spend 99.999999% of my day doing. It's only when I'm bored that I write about Novell's adventures in the Microsoft wonderland. But the great thing for you is that there is absolutely no reason to read this blog if you don't like it. You don't. So move on. Think of all the more constructive things you could be doing with your time....

Posted by: gc at December 13, 2006 08:15 PM

let me guess...you are neither a microsoft customer nor a novell customer...yet you speak as if you were. why don't you let the customers decide if it's good or bad. that should free you up from spreading more FUD.

Posted by: heathenx at December 14, 2006 04:21 AM

Bad guess. I'm actually both a Microsoft customer (and a very happy one - I love the functionality of Office, among other products) and also work closely with them on other matters. I've also been a Novell customer for several years, and appreciate what the company has done with the Linux desktop, the Java version of Groupwise, and a range of other things. I just happen to believe, as a customer/partner/onlooker that this deal is bad for the industry.

Posted by: Matt Asay at December 14, 2006 06:37 AM

"Novell has explicitly said that Microsoft has no such claim to its software, so what is the deal about?"

How about this for a try:

Novell to MS. SCO did not have anything to sell you when you paid them 50 mil. But for 350 mil, we will allow you to use the Unix patents.

We'll give you 40 mil to be brought in on all your deals so we can pitch the Linux server solution and our support contract.

Posted by: Sam O. Rogers at December 15, 2006 03:23 PM

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