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March 07, 2007 | Comments: (0)
Fueling open source with great PR: A conversation with PageOne PR
Last week we had our most interesting (to me) podcast yet over at Technometria. We had Lonn Johnston, founder of PageOne PR, join us to talk about effective PR strategies and their value for high tech companies. You can download the podcast here.
PageOne is arguably the most prolific, successful, and effective PR agency for open source on this planet (and possibly others, though I can't comment on these other planets :-). Lonn is a good friend with whom I worked on the first Open Source Business Conference back in 2003/04. Lonn clued me into the value of good PR back then, putting OSBC on the map and turning it into one of the industry's top open source events.
I've since worked with Lonn/PageOne on a range of other projects, and recently was gratified to see Alfresco turn to PageOne for our PR requirements. We've already been seeing great results, and it has only been two weeks.
For those looking for a strong PR team, I don't think there's any better than PageOne PR. Lonn and his team bring a highly diverse, operational savvy to high-tech PR (and particularly open source) that I've never encountered in any other PR firm. Lonn himself was assistant dean of Berkeley's Graduate School of Journalism, and after that was one of the early TurboLinux guys (where he experienced both boom and bust in open source). On the open source side, PageOne represents Alfresco, SugarCRM, JasperSoft, GroundWork, Krugle, Cleversafe, Black Duck, ActiveGrid, Funambol, Linux Foundation, OpenLogic, Open-Xchange, RadView, and others.
In this podcast, we talk about why PR matters so much to open source companies, and what the best strategies are for pitching the relevant journalists and bloggers on a story, among a range of other things. We also branch out from PR to talk about why first-mover advantage is critical in the open source world, Lonn and Phil argue with me about whether or not the open source market will "mature" to allow multiple vendors in the same product category, and other things. It was a great conversation with an exceptional person and PR man.
If you still have to work for a living, you should listen. If you don't, you should listen, too, so that Lonn can fill you in on what we're saying about you, and how he can help. :-)
Posted by Matt Asay on March 7, 2007 05:25 AM
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- COMMENTS
Certainly PageOne has done a fine job for Alfresco (and others)...But think about all the other open source companies projects (like Red Hat for example) that do just fine using their own internal resources.
Posted by: smk at March 7, 2007 07:34 AMThe problem with "internal resources" is that typically they don't have the constant interaction with journalists / analysts / IT events. The beauty of the PR firm (that may or may not justify the price, depending on to what extent publicity is your priority) -- is the network effect of them having frequent access to so many reporters / analysts / events by virtue of *all* of their clients.
The evolution of many IT trade stories looks something like this: journalist tracking down story talks to company x. Company x's flack works with 8 other companies that could provide useful insight into story. Company y that's a perfect candidate to be mentioned in the story is bewildered when they see the story come out and they didn't even know it was being written (let alone have the oppty to participate).
That's why, if you're an open source start-up for example, it makes sense to pay a PR firm that works with exclusively open source start-ups and has continuous contact with all the folks that drive the coverage.
Your in-house guys have other responsibilities and focus that preclude them from continuously talking with all the reporters.
And I would argue that Red Hat gets a boatload of attention because they're Red Hat (the #1 example of a successful open source player, publicly listed, et al). My experience has been that their PR people are very good ... but they don't exactly have to hustle to get publicity these days, do they? Now it's probably more a matter of making sure that all the publicity they get is consistently good and on-message.
Whereas an early to mid-stage start-up that no one has ever heard of needs people with the right connections and perspective hustling on their behalf. If you're an open source start-up, that be Page One PR.
Posted by: Travis Van at March 7, 2007 10:39 AMMatt, with all due respect, sometimes I think this entire blog is getting overwhelmed by PR. Let's keep it informative rather than partly promotional. The off-topic posts also lead to doubts, so let's remember what's objective and on-topic. Then again, I could just be an irrelevant minority in this assessment. :-)
Posted by: Roy Schestowitz at March 7, 2007 07:30 PMSeriously, how can infoworld let this FLOGGING of personal interests continue? Rather tahn posting news of note, the bloggers tout their own self interests and those of their buddies, colleauges and contractors.
That adds up to ZERO credibility.
NO credibility

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