Free Newsletters

   All InfoWorld Newsletters
The Real-Time Enterprise | Tony Bishop » Can IT become the "nervous system" of business?

January 28, 2008 | Comments: (0) | TrackBacks: (2)

Can IT become the "nervous system" of business?

Businesses today face a tsunami of challenges unlike it has ever faced in history: globalization, geo-political, rise of the Internet consumer, customer mind-share dynamics, proliferation of information and content to manage and maintain (with regulatory & security concerns).

This requires new ways to do business:

1)provide an enriched and consistent quality customer experience;
2)conduct business over any form of electronic channel;
3)rapid adoption of new business models;
4)transact business in the most efficient & effective means possible;
5)incorporate "turn on dime" transaction workflow, and rapidly make informed decisions.

So what are IT executives supposed to do with this? Most are faced with...

1)budget cuts;
2)skill set shortages; complexity of their infrastructure;
3)while keeping the lights on and doing more with less!

The good news is…

Innovations in the "2.0" phase of everything IT (Web, Client/Server, Grid, Utility, Datacenter, SOA, and Utility Computing) are creating a foundation of "interactive & real time" information, connectivity and processing capabilities.

These capabilities may just become the foundation building blocks for IT organizations to build and use to create an always connected, always available, always working type of platform.

Perhaps the combination of these capabilities could become the foundation of building the "nervous system" of business.

What has been missing is the past are two things:

1)"interactive experience" that is similar in nature to humans collaborating, sharing and conducting business; and

2)"interactive infrastructure" that is able to interpret, sense/respond and execute processing as needed-when needed.

The attempt of this blog is to share collective experiences and lessons in realities. The lessons my team gained from building a real time infrastructure for Wall Street type business, leads us to believe that the nervous system of business can be provided by IT.


Posted by Tony Bishop on January 28, 2008 02:13 PM


RATE THIS ARTICLE:





 

  •  
  • COMMENTS




Can IT become the "Nervous System" of Business? First we must make mass distributed data processing a practical reality on the Internet data web. This requires overcoming the related problems of recurrent information model reengineering and reinvention. If the institutional IT managers of the world could choose the two toughest problems they face it would be these two. Web 2.0 is mostly going to be nothing more that cool demos until we tackle and tame these two classic strategic challenge problems.
Moreover, Web 2.0 requires far higher information quality and safety than we can generally muster today. This is the key strategic technology problem in perfecting Internet data web distributed business intelligence.
Unfortunately strategic technology challenge problems of this sort have largely been abandoned by the IT RD&E world today. In fact serious strategic IT RD&E has mostly disappeared. It's all science fiction speculative research now. It's about super-scientific information modeling and super-intelligent software. Thus the extreme emphasis of computational complexity theory and cogitative science.


George

Great thoughts... in terms of serious R&D outside of Wall Street you are probably correct. I would pose to you that massive distributed processing capabilities (middleware, distributed caching, data federation, virtual processing, compute, storage, acceleration/edge networking techniques, bandwidth) if implemented in a sound architectural approach is very doable today - peers on Wall Street and along with our own efforts were accomplishing this. Perhaps lessons from Wall Street need to be translated to the general market?!

Thanks for the thoughts.

Posted by: George at January 28, 2008 06:22 PM

I fully beleive that IT will become the nervous system of businesses in the future. However the value of some of the technologies mentioned needs to be better quantified and articulated to business leaders to change the perception of "Businesses being nervous of IT systems" to "IT being the the nervous system of businesses". For example, the lesser know benefits of grid computing like the option for rapid scalability, extensibility (in terms of features and functionality) and higher resiliency are seldom fully understood and quatified by IT leaders let alone business leaders. I think it is important for institutional IT managers to accept that at least some of the core technologies have arrived and start more rigorously quantifying and communicating the value of such technologies to their business partners.

Posted by: Pragmatic technologist at February 7, 2008 08:20 PM

Technology White Papers

 

InfoWorld Technology Marketplace

» Technology White Papers Library

Technology White Papers by Topic

Technology White Papers E-mail Alert

Find out when the latest white paper is available:
 
 
» BUY A LINK NOW

Sponsored Technology Links