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Reality Check | Ephraim Schwartz » Microsoft issues de facto 'no comment' on search progress

April 05, 2007 | Comments: (0)

Microsoft issues de facto 'no comment' on search progress

My Reality Check column for next Tuesday will be on search engines, and I look into the claim made by Microsoft in March of 2006 that it would have a search engine better than Google's.

I contacted Microsoft to request an interview with an executive to get an update on the company's progress in building that search engine.

I just received the following response via email:
"Unfortunately, we're unable to provide a spokesperson for your request at this time."

They suggested I send an email.

It is amazing to me, considering the size of Microsoft (approximately 76,000 employees) and the importance that Microsoft has placed on search over the last two years that it could not find one person to talk to me. I guess it really does need a better search engine.

Posted by Ephraim Schwartz on April 5, 2007 03:06 PM


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Microsoft's search is a laugh. Searching their Knowledge Base sucks beyond belief. Googling for MS KB articles is the fastest way to find anything there. For that reason I stay away from anything that has "Microsoft" and "search" in it...

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