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SMB IT | Curtis Franklin » Non-Interop Review: Netgear ProSafe SSL VPN Concentrator 25

May 23, 2007 | Comments: (0)

Non-Interop Review: Netgear ProSafe SSL VPN Concentrator 25

ssl312.jpg

By Paul Venezia (with much more important editing done by Oliver Rist, who is better looking anyway)

Is it possible that a sub-$500 SSL VPN concentrator is worth the price? NetGear's ProSafe SSL VPN Concentrator 25 (code named, the SSL312) certainly appears to be. The staid appearance of the SSL312 is par for the course with NetGear pseudo-enterprise hardware, sporting two 10/100 Ethernet interfaces, a few status lights, and a power connection. On the plus side, there's no wall wart or in-line power converter; but on the downside, there seems to be a very lax attitude regarding updates and support.

The SSL312 was easy to configure, requiring that you set up a system on the 192.168.1.0/24 network plugged into the SSL312, then hit it with a Web browser to do the basic configuration. This amounts to assigning at least one IP address and default route and configuring user and group parameters, which can be either local or bound to a RADIUS server, Microsoft Active Directory, an NT domain, or a generic LDAP server.

In most instances, the SSL312 will be deployed behind a firewall with TCP port 443 forwarded to a single IP address, and VPN connections bouncing into the network from that same point. Alternatively, it's possible to configure the SSL312 to act as a router, routing VPN connections between the two interfaces. This last scenario would be applicable if the SSL312 is placed on a DMZ, with the second interface linked to the internal network. This is a security quandary, however, as neither solution is really as secure as it could be. From there, the SSL312 is pretty much ready to go.

Aside from basic 256-bit AES SSL VPN capabilities, there are a bevy of other remote access methods supported by the SSL312. Various network resources can be advertised to authenticated users based on policies. That means RDP, SSL, and VNC connections can be had for the click of a mouse without requiring a tunnel, although these services require the use of ActiveX and Internet Explorer on a Windows system. Portals can be created and modified to match specific groups of users, allowing custom tailored pages per user group, each advertising a specific set of remote access functions. There's also a Web-based CIFS browser that permits file copies from the internal network to the client via the browser, which is certainly a nice feature for teleworkers.

The SSL312 is built on Linux, which makes it a relatively responsible network device, with an NTP and syslog client, though no SNMP stack. Certificates can be imported, or self-signed certs generated from within the UI, as well.

I configured the unit and updated to the latest firmware in about 20 minutes, as I was traveling the next morning. With my trusty MacBook Pro in hand, far from the lab, I fired up Safari (since the SSL312 doesn't support FireFox on any platform) and connected to the portal. I installed the Mac OS client and started up the tunnel only to find that it “Just Doesn't Work” on an Intel-based Mac. That prompted petulant cries to Oliver, who called Netgear, which promptly zapped over a code update that handled the problem. By the time you read this, Intel-based MacBooks should have no trouble and Vista clients should be fully supported as well. If you bump into an SSL312 that doesn't handle all these, drop petulant comments in the area below and we'll force Oliver to do some real work.

Aside from this hiccup, it seems that the Netgear SSL312 is a solid solution at a decent price--though we could wish for more than 25 clients even with a $500 sticker price.

Posted by Oliver Rist on May 23, 2007 03:48 PM


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Hi from Canada!

Good review, but like others, a few things are missing.

Have you tested this from an Internet kiosk, or from a Thin Client PC, or from somewhere the login only has USER level access and cannot change the ActiveX settings? I'm trying to set one of these up for my employer, and it works great from my PCs, Tablet, etc., but I have full admin access. Other computers with lesser permissions don't want to load even the Port Forwarding setup, and the ActiveX RDP client (which is all I really want) will not connect. I have added the site into the Trusted Sites list, btw, and am using a self-signed certificate.

I'm also having no success authenticating to our NT domain (remember that oldie?), and have to create the users in the internal database.

Finally, there's no Vista support that I can see.

Any hints would be appreciated.

Thanks.

Posted by: Stefan Myles at May 24, 2007 07:34 AM

The tunnel does not work for a Limited User in Windows with out granting what I think are excessive rights via Group Policy to the network adapters (Network Configuration Operators Group). All our staff run as Limited Users so the tunnel is useless.

Posted by: Dave at June 6, 2007 09:08 AM

I got my unit and installed it no problem at all, updated to the latest firmware, some 2.x.x and the PC side of it runs like a dream, but the OSX side im having great troubles with, both on ppc and intel mac's haved tried on both 10.4.9 and 10.4.10 It connects first time and then when i try to connect again it comes up saying their is a problem and can not add default route and im stuck with that..

I have contacted Netgear an it has been some 48 hours and the only reply I have from them now is one saying thanks for choosing netgear and your call has been pushed up to level 2 or something like that, so I hope they fix it as I have a couple of mac mobile users that need to get access to files while on the move, will keep you posted

Posted by: Nathan H at June 27, 2007 11:21 AM

In theory I like this product BUT what they fail to mention is that the VPN tunnel throughput is a mere 64k. If it's the VPN feature you're looking for be prepared to sacrifice speed.

Posted by: Tom at July 14, 2007 10:08 AM

a good comment

Posted by: wow gold at July 19, 2007 07:21 PM

i've been trying to find out if it supports a split tunnel mode similar to the fvs336g, does anyone know?

netgear customer support has not returned my emails or calls.

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Posted by: wow gold at March 17, 2008 01:04 AM

We had very few problems configuring and using the SSL312 when coming in from xp machines. Now, however, we have some vista machines and they are incompatible with the ssl even with firmware 2.2.03 which is the most recent and was said to work with vista. netgear technical support is simply guessing at this point. In summary, a nice piece of hardware for the money, but stay away from it or stay away from vista because the two won't work together.

Posted by: craig at March 28, 2008 10:01 PM

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