SMB IT | Curtis Franklin » December 2007

December 14, 2007 | Comments: (0)

Teach Your Users Well

TAGS: Web Publishing

One of the issues many small businesses deal with is how to get product information and training to customers, employees, and partners. I know companies that use services like YouTube, though you can't really say that the popular video service does a lot for your professional appearance.
There's a new service, Neulio that is designed for putting courseware together and getting it to the users. The user interface is clean, the interface for building the course is easy to use, and it's quite easy to embed references to created content on your company web sites. If you start to build lots of content, you can even "private label" your Neulio site, and control who gets to see it how the landing page appears. I've been looking at the site since it was in beta, and I'm impressed with the ease with which you can create and share learning materials.
Now for a moment of full disclosure: I've known the developer of Neulio for a long time, and he and I wrote "The Absolute Beginner's Guide to Podcasting" together.

Speaking of podcasting, the Emerging Enterprise podcast will resume soon. We've run into a couple of minor re-starting issues, but they'll be worked out directly, and the podcast will start once again. I'll keep you posted on the progress. In the meantime, if you're a small business I.T. manager who's interested in being interviewed for the podcast, drop a note to me and we'll get the conversation started.

Posted by Curt Franklin on December 14, 2007 09:20 PM

December 11, 2007 | Comments: (0)

SMB Blog This Week

TAGS: Today in SMB Tech

A quick entry as I get ready for the rest of the week -- the return of the Emerging Enterprise Podcast is set for late this week, and a review of Microsoft Small Business Accounting is coming soon.

In the podcast, I've got an interview,some news, and (with a little luck) a bit of listening enjoyment for small business IT folks.

The review is interesting because I'm finding that I'm quite impressed with a product that can be had (in a limited version) at no charge from a company not known for its free products. I'm in the middle of testing Microsoft Small Business Accounting and I have to say that I'm impressed so far -- the feature set and ease of use are both far better than I was expecting. That's the best sort of surprise, and one I'll give you the details on very soon.

Happy Tuesday!

Posted by Curt Franklin on December 11, 2007 10:26 PM