Free Newsletters

  
Strategic Developer | Martin Heller » Second Life: Reliable, it Isn't

August 03, 2007 | Comments: (0)

Second Life: Reliable, it Isn't

Special offers on headsets for Residents!The big news today in Second Life (SL) is that it now supports voice. I downloaded the new client to my fastest desktop and tried to attend a voice meeting about technology for developers. I gave up after five minutes, because the voice stream I heard was too distorted to follow.

I also noticed that my avatar had taken on distinctly feminine characteristics; I didn't know why. I teleported to someplace quiet and tried to edit my avatar's appearance, but I couldn't: that function seems to be broken in the new client.

Fortunately, I still had last week's SL client software installed on my laptop. I logged off of SL on the desktop, and when I logged into SL on the notebook, my avatar's appearance was normal (if you can call a Harajuku male avatar normal), and I was able to edit its appearance without a problem.

There's a balance to be found in software between features and reliability and stability. SL has chosen features, and pretty much forgotten the balance. There is a new client to download roughly once a week, sometimes to add features, but often to fix bugs. Worse, the server grid goes down frequently: if I were doing business on SL and paying for service, I'd be seriously annoyed. Actually, a lot of SL users are seriously annoyed: read the blog comments, for example the reactions to the voice announcement at the bottom of this page.

At a gathering I attended a few weeks ago, someone joked that it would be great if SL could get to one nine reliability. It was funny mostly because it's so true.

Supposedly, the Windlight atmospheric rendering enhancements, which came and went in a matter of days last month, will be reintroduced "soon." What was it I was just saying about features versus reliability?

Think "Where have all the flowers gone?" What's the song's refrain? "When will they ever learn? When will they ever learn?"

Posted by Martin Heller on August 3, 2007 01:19 PM


RATE THIS ARTICLE:





 

  •  
  • COMMENTS




Normally if you have a female char it means that you're not loading right which probably means that you had some pretty bad lag. You should try out voice again when you're having a better SL experience I haven't had any issues lately and when I've used voice it's been great!

Posted by: Zim Zumen at August 3, 2007 02:15 PM

You're right about the "bad load" part. When I tried logging in again from the desktop my avatar was male again and appearance editing also worked.

"Bad lag": that wasn't a problem at my end, anyway. I have a decent (business-class cable) Internet connection that was behaving itself.

Posted by: Martin at August 3, 2007 02:41 PM

What you were experiencing appears to be the "return to default" error. When this happens, the avatar has severe problems. It happens in roughly one out of every 1,000 avatars usually after teleporting or logging in. (Especially common when logging on for the first time). During this problem, the interface also suffers, as does audio so these could have been part of the problem. (But the sound quality is certainly not the 5x skype quality they were originally claiming, so don't feel too bad your points are all very valid.)

Posted by: Economic Mip at August 3, 2007 06:09 PM

The default avatar shape in SL is a female called Ruth. If your shape modifications don't download when you log for some reason then you get stuck with the default shape - an occurrence sufficiently common the it's used as a verb - i.e. 'you are Ruthed'.

Posted by: Cruachan at August 4, 2007 01:25 AM

Based on two observations, the new voice client has a "bad load" the first time it runs.

The fact that these problems are so widespread and longstanding that they have names kind of proves my point...

Posted by: Martin at August 4, 2007 05:41 AM

Many SL users, myself included, have no interest in using the voice capability. From what I've read about the new client, it is a big step backward in terms of usability. But apparently from now on, I'm going to see a nag screen every time I login, asking if I want to download the new client, and the default answer is yes. I'm backing up my current client against the inevitable day when I accidentally hit the enter key instead of clicking the Cancel button. What would be so hard about a little checkbox with a "Don't ask me again" choice?

Posted by: Melody at August 5, 2007 04:56 AM

They fixed it :P

I personally think people are too hard on Linden Labs. They're pushing the envelope and features that might have bugged out two years ago are now quite stable and integrated.

Now that they've got it working again (it was stable all through beta and first look, they just apparently needed to help it handle the load) voice is super fun, primarily in small groups of friends.

Come October they've got a script fix planned that will reduce lag by 80-90%, eliminating ruths in all but the worst areas like ahern and other newbie heavy spots.

Posted by: emp at August 6, 2007 11:50 AM

wow emp, kiss more linden ass why don't you? Thank GOD for this article finally somebody in the media takes more than 10 seconds and says - hey wait a minute - these fools dont have good programing! I've been a SL resident (own land spend loads of RL$) since 2005, and SL continuously gets less and less reliable ! gotta go (at work hehehe)

IM me inworld ^^

Posted by: Mitsuyasi tiger at August 16, 2007 01:29 PM

Technology White Papers

 

InfoWorld Technology Marketplace

» Technology White Papers Library

Technology White Papers by Topic

Technology White Papers E-mail Alert

Receive instant email notification when resources on this topic become available.
 
» BUY A LINK NOW

Sponsored Technology Links