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October 15, 2003 | Comments: (0)
Don't count Siebel out
Just a short note to say that the dire predictions around the viability of Siebel going forward is off base. I don't see the likes of DHL, KeyCorp, Dun & Bradstreet, Lockheed Martin, HP, Kraft Foods, Nokia, and Siemens to name a few of their marquee customers, dumping Siebel CRM to go to Salesforce.com. Yes, the hosted model has potential in the SMB market. But if that model is doing so well why was Siebel able to pick up a company like UpShot that does basically the same thing as Salesforce.com for a mere pittance, $70 million.
Many of the Fortune 500 have a lot invested in Siebel and in turn from my conversations with the company it seems to me they are investing a great deal in integration and in componentizing applications, and even parts of applications which can be reintegrated into a larger solution when the enterprise sees fit. Time will tell, but that's my two cents worth.
Posted by Ephraim Schwartz on October 15, 2003 04:46 PM
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