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June 16, 2004 | Comments: (0)
Wireless carriers play dodge ball
If you ask me, the telecommunications industry is old school corporate America still not used to working in a very open society.
Whereas some of the biggest high tech firms, IBM, Siebel, SAP, Oracle on the software side, Cisco, Dell and Hewlett Packard on the hardware side will respond to a reporter's question about the most difficult of news events, the telecom industry is still into a form of stonewalling.
The recent virus on a Nokia cell phones is the latest example. I called five wireless carriers, AT&T Wireless, Cingular, Nextel, Sprint, and Verizon to ask what they intend to do about viruses being transmitted through their networks and got a uniform dodge.
In three days of waiting for a response AT&T was still looking for the right per-son to talk about this, Cingular was working on a "statement" which I still haven't received while Sprint, like AT&T Wireless, is looking for someone who could speak to this issue.
Nextel also called on the third day to say they did not "want to participate in this story because we never heard this has happened and we don’t have anybody that can talk to that and so we are looking in to it and will get back to you."
Very old school indeed.
Posted by Ephraim. Schwartz on June 16, 2004 01:37 PM
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