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Tech Watch | InfoWorld Staff » Spying scandal brewing at HP

September 06, 2006 | Comments: (0)

Spying scandal brewing at HP

Hackers like Kevin Mitnick call it "social engineering." Other folks call it plain old lying. But today's private investigators have a new word for obtaining information under false pretenses; they call it "pretexting," and it's apparently big business.

One recent customer was HP chairwoman Patricia Dunn. It seems our distinguished competition at CNet reported information that could only have come from the HP boardroom, and Dunn was determined to find the leak. According to Newsweek, her decision to use pretexting to obtain the private phone records of other board members could land her in hot water.

Newsweek sources say Dunn analyzed the phone records, determined who the leaker was, announced her findings at the next board meeting, and demanded that the leaker resign from the board. The leaker refused, but board member Tom Perkins, who was not the leaker, did resign. In a letter to the board, Perkins characterized Dunn's actions as "untoward and illegal." He goes on to question the validity of recent HP filings with the Securities and Exchange Commisison, which failed to document the reason for his resignation.

Did Patricia Dunn go too far to protect HP's trade secrets, or do a company's best interests sometimes call for unusual measures? Is pretexting a legitimate information-gathering technique or just an underhanded trick? And was Perkins right to resign his place on HP's board while the leaker -- and Dunn -- still remain? Let us know what you think.

Posted by Neil McAllister on September 6, 2006 11:27 AM


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Fraud, plain and simple. Or perhaps, at a minimum, identity theft and misrepresentation.

Posted by: jb at September 6, 2006 05:01 PM

It seems that there are two issues here:

1. She took matters into her own hands. Bad idea, bad precedent and probably illegal. (I am not a legal eagle so I can't render an opinion that will stick out as insightful and correct.)

2. If she has enough information to put the other person away then why isn't the board acting to push for an indictment against the board member? Corporate board members are entrusted with the highest levels of responsibility in the organization. They drive the direction and approve broad strategies that make or break a company. Too often they aren't held accountable for a companies problems even though they are part of the problem. If they directly contribute to trade secrets or marketing strategies being leaked and it can be proven, then hold them completely accountable, in public, with zero softening up or brushing aside of the issue. There is no benefit in protecting their "wonderful reputation as a distinguished member of the business community and other boards".

I am not a conspiracy theorist but there is a corporate governance issue here and it can't be ignored by HP or any other company. Hold your officers and your board accountable, period.

Posted by: JK at September 7, 2006 10:31 AM

Company phone records would fall under the same ubmrella as email messages, they are company property. As such there would certainly be individuals within the company who were granted access to those phone records.
I don't see where anything illegal or unethical was done. The unethical act was to leak the information regardless or whether "other companies do it".
I would demand the board member resign AND investigate the possibilty of filing criminal charges.

Posted by: RHaz at September 7, 2006 11:32 AM

Nothing unethical?...Not only were company phone records ceased, but so were personal cellphone records. That is clearly a violation of ones right to privacy. Also, Fraudulently imposing as somone else in order to get their otherwise persoanl records is clearly unethical.

Posted by: KMS at December 9, 2006 02:39 PM

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