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October 12, 2006 | Comments: (0)
Apple-paid study: Display size matters
If you're hankering for a snazzy large-screen monitor, consider telling your manager this: A recent study found users running the 30-inch Apple Cinema Display could be up to 65 percent more productive than those using a mere 17-inch monitor.
You might not want to mention to your manager, though, that Apple sponsored the study [PDF]. He or she might be a healthy skeptic.
The Apple-funded study was conducted by Andreas Pfeiffer, principal of independent technology research institute Pfeiffer Consulting in Paris. According to the report by Computerworld, "Pfeiffer looked at a range of computing tasks, from moving data between Microsoft Word and Excel files to image manipulation using Adobe Photoshop."
He tested not only the 30-inch Apple monitor, but also a 17-inch Samsung SyncMaster 172x LCD monitor, for comparison.
According to the study, "Productivity gains were present in not only professional design and publishing, digital imaging, and digital video, but also in general productivity and office applications such as word processors and spreadsheets."
Time savings came primarily from actions involving moving or manipulating data.
"Pfeiffer's testing showed time savings of 13.63 seconds when moving files between folders using the larger screen - 15.7 seconds compared to 29.3 seconds on the 17-in. monitor - for a productivity gain of 46.45 percent.""The testing showed a 65.09 percent productivity gain when dragging and dropping between images - a task that took 6.4 seconds on the larger monitor compared to 18.3 seconds using the smaller screen."
"And cutting and pasting cells from Excel spreadsheets resulted in a 51.31 percent productivity gain - a task that took 20.7 seconds on the larger monitor versus 42.6 seconds on the smaller screen."
"Individually, the productivity gains may seem almost imperceptible," he notes. "Cumulated over time they can result in an ROI of thousands of dollars per year."
In the study, Pfeiffer also says that:
"Compared with TV-style cathode ray tube (CRT) displays, liquid crystal display (LCD) panels show a crisper, more stable image. As a result, we can sit closer to an LCD screen without experiencing visual fatigue, and we tend to interact with the screen more directly. Likewise, reading on screen tends to be more comfortable on an LCD panel than on a CRT display."
Per the Computerworld article, some experts disagreed with Pfeiffer's assessment, suggesting that a second monitor could potentially boost producitivity more than a larger one. "'I can surf the Net on one monitor and do something else on the other,' said Peggy Duncan, an Atlanta-based personal productivity expert and principal of PSC Press. 'It all goes back to seeing more stuff at one time. But, in my opinion, productivity is increased more by using dual monitors.'"
As for the Apple-sponsored study that doubles as an ad for an Apple product, well, we've seen that happen before. Microsoft, for example, recently sponsored a study on the effectiveness of anti-phishing technology in which Internet Explorer 7's anti-phishing technology came out on top.
Of course, I'm not saying that the results of such studies are totally bunk -- though perhaps a bit of salt makes them easier to fully digest.
Still, I'd love to see the company-sponsored research reports that don't get circulated.
Come to think of it, I'd also love to see a study that says a company-paid trip to Hawaii boosts productivity. Maybe Aloha Airlines could sponsor that research.
Posted by Ted Samson on October 12, 2006 03:48 PM
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This has been known from countless user studies over the years. A bigger monitor is the single best hardware investment you can make in terms of productivity--CPUs and hard drives pale in comparison.
Posted by: Anonymous at October 13, 2006 10:44 AMI certainly don't dispute that a larger monitor can boost productivity. But I'm personally a bit skeptical that one can reap quite the benefits that the study suggests.
Posted by: Ted Samson at October 13, 2006 10:51 AMThat it took 42 seconds to do a cut-n-paste in excel isn't due to the larger monitor, it only shows that the people they tested were completely inept.
Posted by: Snarf at October 13, 2006 11:11 AMHi there,
I'm trying to understand the excel CUT-N-PASTE example. How does a bigger monitor(OR having 2 montitors) make a difference ?
Are they saying that with a smaller monitor, users have to scroll horizontally/vertically in order to find the different cells ? If that is the case, then a smaller second delay should account for an experienced user.
I know people who do testing -- they benefit a lot by having a second monitor at a different resolution. People who do customer support also benefit from it since they can look at the BUG REPORT and the actual bug at the same time rather than switching between windows.
Whether the increased screen real estate is achieved through 2 monitors or one is debatable ? There are cases that favor 2 monitors (running at different resolutions) and cases which favor 1 big monitor.
BR,
~A
I myself use 3 old 24" CRT's running at 1800x1440. I went from a 19" monitor to this setup, and let me tell you, I could not imagine going back to one monitor. I can't even explain the time savings from having things not stacked and stacked on top of things. For example, when I am writing an email, I may reference things on a webpage, another pdf file, etc. With my setup, these are all available and can be viewed without moving windows around, unhiding windows, etc.
My wife couldn't understand my delight until she started using my triple monitor setup as a real estate agent, she says she could never go back to a one monitor setup again.
Posted by: craig at December 25, 2006 03:11 PMTOP STORIES
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