I bought the Zune and I love it. I probably won't use it much for video, but I have been enjoying it. I have owned several different brands now and this is my favorite. I also read the reviews and have to say that I don't agree with many of the things that they have said. They say it's too big, but compared to the similar Ipod specs, it is almost the same size. The radio feature that shows the artist and title of the song is really cool too. One thing I have noticed in the reviews is a fairly clear bias against Microsoft products. Opinions are great and everyone is entitled, but my opinion is that those kind of biases have no place in any kind of objective, informative review. Have a great day!

I also have a Zune, and I must say that all these reviews are ridiculous. The UI is amazing and easier to use than the iPod's click wheel. The sound quality on both the Zune and it's software are MUCH better than the iPod/iTunes. The video quality is great, as well as the screen quality. Zune Marketplace is a breeze to use.

It seems that most of these reviews are coming, no doubt, from people who already have an iPod. Can we say bias? I think so.

It's easy to understand the lackluster thinking behind this underwhelming product just by looking at the color selections available: Black or White or Brown. What a rainbow of choices. If this was 1992 this would be a smash hit, but it's nearly 2007. Smaller,better,faster has never been in Microsoft's vocabulary - version 2 will likely be larger,slower and buggier - much like Windows - the flagship product of this supposed marketing genius corporation. I can buy a generic usb mp3 player with fm radio for 25$ and if I lose it or break it - so what. Why pay 10 times that for a device with DRM, that only comes in 3 crap colors and resembles a brick?

You bought the Zune? Really? Why don't you list why the UI is easier then the click wheel, or how about why the software is much better than a mature product like iTunes.

This person listed reasons why it was lacking, you came back with blind bias and negative comments. More likely you are shills for Microsoft, have a great day!

You bought the Zune? Really? Why don't you list why the UI is easier then the click wheel, or how about why the software is much better than a mature product like iTunes.

This person listed reasons why it was lacking, you came back with blind bias and negative comments. More likely you are shills for Microsoft, have a great day!

Just wait. Eventually your zune stops working. But it happened to me in two days. The player itself works, but you cant put songs on it. Every time I plug it in, nothing happens. It doesn't even sense it. I have to say i wasnt to fond of the player while it was working. Wifi was a let down and its size made it difficult to fit in tight pants pockets. I did like the rubber shell thing but its overall appearance was much worst than many other MP3 players. The interface was annoying and FM hardly got reception. Overall the player had one ore two good points but it had many more things tha made me want to smash it and zune marketplace

I got zuned, and it sucked. About every thing was wrong. You bitches don't know what you are talking about. They use like the same audio chip in ipods and in zune. Get some $500 headphones or something. Headphones make a much bigger difference that the audio chips.

You also say its almost the same size. Well it is an inch longer. and much heavier. The zune makes it hard to bend with it in your pocket. It also is very jumpy playing songs. It kept skipping songs and other things while I was just on a bus going over so large bumps.

By ditching PlayForSure partners, Microsoft doomed the Zune. Why would anyone who uses those services want a Zune? And why would any of Microsoft's partners feel good about continuing to support a company that ditches their own DRM with their media device?

Can you imagine Apple putting out a new player and then not supporting iTunes?!?

I wonder how they even stay in business. MSN may be the new Sony. In my book the Zune is DoomedForSure.

It's clearly obvious that Apple/Mac followers have always had a problem with Microsoft and Microsoft fans have a thing against appleheads.
If both the IPOD and ZUNE were introduced TODAY, which would you choose? I think the deciding factors would come down to what one unit has that the other doesn't. Wireless, FM, bigger screen, Zune WINS.

With the number of iPods sold, it would be difficult to find anyone (particularly technology reviewers) who hasn't owned or at least played with an iPod.

The comparisons are inevitable.

Zune would be destined for failure if only marketed to people who never used an iPod (or any other mp3 player). Microsoft's challenge is to built a better mp3 player that will attract customers away from Apple when it is time to replace their iPod. I am that customer. I need to replace my now 3 year old well used iPod. Do I go with a Video iPod or give Zune a chance?

Reviews like this are very helpful in making that determination.

Steve,

I agree to an extent.

BUT - Those "features" are only valuable if you use them. I have had the iFM for my iPod for a long time....with a 40g harddrive, the iFM sits in a drawer. I have more than enough music to not have to listen to radio chatter and commercials.
WiFi may appeal to technology buffs but those are the same people that are going to be put off by the limitations imposed (songs transferred have limited play). If I wanted to give a friend an mp3, I'm better off putting it on a flashdrive or CD so they can load it through their computer and listen to it as many times as they want for as long as they want.

Why would you think that some one would be biased against microsoft? Is it that they tried to compete with the iPod with a product that isnt compatible with its own OS and playforsure? That there are an endless list of bugs provided? Is it that on top end PC sites it says that not all Vista modules are available on all computers, extra hardware is required? Is it because they have delayed the release so many times it's caused problems with manufacturers and retailers who are complaining about missing out on holiday trade (january release) It's not that I hate MSFT but how many screw ups can a company make and remain credible?

Well, Steve, the FM tuner and bigger screen are nice, but the wireless? Please. So you can pass a song to someone and they can listen to it three times before it disappears. Big deal. The Zune won't connect to anything else, which kind of defeats the wireless thing.

Plus the other drawbacks are just ridiculous:

- you can't download a song for 99 cents. You have to buy $5 worth of points, then use 79 points to download a song. 79 points, BTW, are worth 99 cents. Totally idiotic.

- Windows Media Player doesn't work with Zune. Huh?

- Songs not purchased in the Zune Marketplace won't play on the device. At least you can play songs downloaded elsewhere on your ipod.

So there's no bias, Steve. The thing sucks, as do most things built by Microsoft. Apple isn't the be-all and end-all either, but at least the ipod delivers.

If you're in school and you don't have an IPOD, it doesn't matter what brand you have and how expensive it costs, you're not cool PERIOD. All kids want to have an IPOD just to fit in. Yes, you can say Zune is so much better (I don't know what), but you can't steer my kid away from IPOD this Xmas. If it's $100.00, I may try to force my kid to take it, but $249.... The decision is made.

Let's take it from each point:

Wireless - The bluetooth only works with someone owning another Zune and then only for 3 plays or 3 days = Lame

FM radio - I bought an iPod so I don't have to listen to FM radio or CDs.

Bigger screen - Who cares, when you are used to big screen TV why bother with a dinky screen at all. I for one don't want to watch a movie an a 10" screen let alone one the size of the Zune.

The bottom line is, your argument is irrelevant because the Zune is inferior to begin with. This is another attempt by Microsoft to dupe the consumer with one of its lamest products ever.
BTW - I don't own a Mac and all my computers use Windows XP. I am not an "Applehead"; fact is, Apple got it right with the iPod, 'nuff said.

Oh yeah, and Steve?

- You can't use the Zune as an external hard drive.
- You can't play games on the Zune.
- The Zune won't sync your calendar, contacts, notes, etc. There's no alarm clock, stopwatch, world clock, password-protected volume limiter or equalizer.
- The Zune marketplace doesn't sell movies, audiobooks, podcasts, TV shows, etc.

So what was that about features again?

For me, the Zune stinks for several reasons. First, it cannot use it as a hard drive, whereas I use my iPod daily for this purpose. Second, I use my iPod as an alarm clock, I cannot use the Zune for this purpose. Third, I cannot play Zune content through my television unless I do it through an XBox. All I need to do this with my iPod, is a standard television cable (You cannot even buy video content for the Zune at this point). I love viewing my digital photos from my iPod on my television.

People who say Zune Market Place is better then iTunes, simply have not used iTunes. Zune Market place is not even as good as the Windows Media Player, which also is not as nice as iTunes. This is not to say iTunes is not without problems, but come on, nobody who has actually used Zune Marketplace would call it better then iTunes. For starters, it is a stripped down copy of iTunes, so how can it be better? I would love to hear examples of why it is better.

Four final points. Zune's Wi-Fi features are interesting, but not without problems. First, Microsoft has to sell a lot of Zunes for the feature to be worthwhile. Moreover, Apple will likely incorporate future iPods with a similar feature. Second, if you want to get a song from another person's Zune, you have to actually physically ask the person for permission. So you have to shout out, "hey who owns Zune hand such and such." That stinks.

Third, people should understand that Apple only gave its Shuffles and Nanos real updates for the holiday season. This is because these are the players that sell the best for the holiday. People tend to spend more on themselves, then for others. These players are cheaper. Accordingly, Apple will likely revamp its iPod shortly after the holiday, so people can spend money on the higher priced item, with holiday money.

Fourth, yes, I am biased in favor of the iPod. My iPod Mini and iPod have been joys to use. Accordingly, the bar has been set high. When I played with the demo Zune, and compared the feature set, it was lacking.

In my view, people who hate Apple would be better served buying a Creative player or one made by San Disk. If I wanted a non-Apple product (for whatever likely silly reason), I would go with one made by Creative. Creative actually makes decent player. Since San DIsk makes the flash drives, it can afford to sell you a player for less money.

The fact is, the iPod was NOT introduced today. Just another example of a clueless Microsoft following in Apple's footsteps like an annoying little sibling.

Why would you release a device if you don't intend it to be successful until subsequent models? And why would you then hang your head in shame and admit to it? Good job again, Microsoft.

I own a Mac.
I use my iPod solely for Audible.com content.
Zune does not support the Mac.
Zune does not support Audible.
Microsoft does not care about me as a consumer.

When will someone get it- add XM radio to it and you'll have a winner- FM???

My portable XM has replaced my iPod- although I have always wanted the two in one package. And I would pay double the Zune's price for it.

Nice thread.

Remember Microsoft Search? The purported Google-killer? Ha! Me neither.

But they did pump a bunch of money into that project and as far as I can tell it's an overstylized Google clone.

Microsoft is playing catch up and we'll see it get phased out and replaced within 10 years by a Chinese start-up.

TTFN

i own a zune site and am as biased as they come. That said the Zune is really nice. I never owned an MP3 player but this one is cool. Its not big and unless your a bitch one inch is no big deal. If you can't handle an extra ounce in your jeans then skip the last two bits of dinner and be done with it. It fits in my levi jeans with no problem. If you jeans are to tight for a Zune your cutting off the circulation in your gonads and will lose them soon enough. The you will have room fo rthe Zune maybe. I took my Zune for a ride on my 4 wheeler at 35mph on some jumps and although I had to crank it up to level 20 to heqr it over my quad it sounded great and never skipped a single song. It's been running for three days.

The wireless is damped for a reason and it will be opened up. It may be vapourware but its at least possible and in the pipeline. What can iPod say about its next update to your old player. Not much but they will give you a credit to recycle it for you when you buy a new player.

Aaaah. Somebody asked which one would you choose if zune and ipod were introduced on the same day. That's, theoretically, a stupid question, because microsoft never had the insight to invent new products. They have always studied what was already done, built something similar, and used their vigorous marketting tricks to make it popular. (You may not agree now, but if you study thoroughly you will understand it)

When iPod was introduced there were other players with FM, better price, better screen etc and the iPod still was way more popular. Zune won't compete with iPod/iTunes. It will be just another player.

Those who think that the Zune is so much better than iPod/iTunes are just biased. You may prefer it but to say its that much better when theres numerous problems with the hardware and software is a little strange.

I seem to read the same comments on every review of the Zune so far. Everyone that says it is larger than an iPod must be comparing it to a nano, which is not its core competition. It is ment to compete with the iPod video, which is the same width, same thickness with a rubber sleve case, and only about 1/4 inch longer with the same sleve on it. The case is designed well, it dosnt show fingerprints as easily, and due to the matte finish will not chaffe like the iPod. The interface is much faster than the iPod, and playing video is substantially faster to start. Audio quality is better in that it dosnt sound as tin-can-ish on the default eq setting. The fm reception is actually better than the unit in my 04 cavalier. In all I prefer the Zune over my iPod video for all of the reasons listed. Yes it could stand to have some improvements, most of which have been stated as planned in the near future, and all of which can be handled via a firmware update. If you go in to the purchase with ill conceived expectations, you will be disappointed, regardless of what you are buying.

I bought a Zune yesterday. And quite honestly, after comparing side by side with my friends video ipod, zune offers more.
A)Zune Marketplace - Easy to use, similar to itunes in format, only limitation is that it does not offer as much media as ipod does, why? Oh i dont know, maybe because it just launched. Give it a little time, thats how these things work. When a new product arrives, every single acessory will not be available.
B)The Zune itself - Very aesthetically pleasing. Quite durable, droppe dit and it works like a charm still, no marks or anything. I personally prefer the click over ipods touchwheel, but thats just a personal preference. The OS on the Zune is more user friendly than ipods i believe, also it is much clearer than ipod, probably just because of the larger viewing area; also it runs slightly faster and is a little more responsive than ipod. Sound quality, after comparing with creative's comparable player and ipod, Zune lands smack dab in the middle, with Creative having the highest quality and ipod the lowest, and yes i have decent headphones ($150 Bose headphones should do the trick for noticing the difference in sound quality on the same song). The zune is only about a half inch longer than ipod, same width and about .2 inches deeper than ipod, it weighs about 8 ounces more than ipod so its hardly noticeable. Ive noticed that alot of ipod users think that its big and clunky, but it seems as though theyre just too sensitive. The wi-fi is neat, i used it in the store, very simple to use as is the rest of the zune and zune marketplace software.

the only downside - there are a few common file formats that zune does not support(such as the .avi video file). But it is not too much of a problem. I was able to get 1857 of my 2132 files uploaded, only a few songs missing and about half my videos haha.

overall, i personally think this is better than video ipod for now, once the new ipod comes out though, this may get drowned out. hopefully microsoft continues to release new models in their mp3 player line to compete.

if you debated, id say go with the zune, it works perfectly.

i have an apple laptop, and a windows PC, im not necessarily biased either way, i like them both, but i think until the newipod arrives in the spring-summer of next year...zune's got the spot.

There is some irony here reading the posts from those of you are whining that the people who already own iPods are bias. For years it was the Microsoft users who complained about the "Nutty Bias" Apple users had for their products. Now that more and more tradtional Microsoft users have come to the "dark side" they have found that Apple does make some of the finest consumer products in the world.

The media clearly has also come down in favor of the iPod over the Zune and not all of the media is bias either. This does not make the Zune product a bad product, only that some people have a preference.

Lets remember one thing Microsoft OEM'd the Zune, it is not new device. The device has already been out there for years.

Some people would rather own a BMW than a Ford Taurus. Both are excellent sedans but the BMWe clearly addresses the passionate side of driving over the more conservative side of driving. Both the iPod and Zune will play your music. The difference is in details and your own personal preference.

Only Microsoft would create a musical device that does not currently work with its most important software launch in ten years, Vista. Also instead of creating their own device Microsoft bought someone elses and put their name on it. You are not buying anything new out there. And when the new iPods launch next year you will be throwing your Zunes in the street.
This is all you need to know about Microsoft versus Apple.

Here is the review of the Zune from CNN. The Zune by the way is not an orginal device they OEM another device. But read a CNN Technolgy Reporters review of the Zune.

" For now, the iPod and iTunes system is superior to anything else on the market. It appears that Microsoft rushed Zune to the stores to meet the holiday shopping season, when a bit more seasoning would have made it a better product.

When MSFT spec'd this player, the features they chose to include are so disappointing.

I think AAPL has given serious thought to the next generation of these mobile players. AAPL has had patents on wireless protocols, embedded OS's, and innovative UI to manage it simply.

So, what is the next killer feature?

Wireless telephony (wifi/voip/sip/3g). Bottom line. AAPL is very well aligned with this technology and has clearly demonstrated it is about to tie together the home and the mobile into a tight loop.

I would kill to be able to use a SIP phone with one of these devices (iCHAT).

I would like to be able to just browse other peoples shared music libraries (iTunes with Bonjour)

How much is the general public willing to pay for that device?

Clearly at least 250 dollars (with a wireless contract).

Special Thanks to sprint, verizon and cingular for setting up the next wave.

For anyone who's been enjoying the likes of Yahoo! Music, Rhapsody, Napster or any other PlayForSure compatible subscription based service - the Zune is out of the question. The decision to drop PlayForSure support from the Zune is crazy! To be forced to switch my $9.99/month all you can eat Yahoo! Music subscription service to the Zune $15/month service just to get the player to synch is ridiculous! I had pretty high hopes for this new Zune setup but now I'm rooting for Apple and the iPod just to spite the wackos who thought dumping PlayForSure was a good idea. Samsung, IRiver and a handful of other manufacturers have way too many better than good options to prevent a forced switch to the Zune madness - they PlayForSure, something the Zune should re-consider.

Zune, will never become cool. I doubt that. But again read what Microsoft is saying about it. It is not even pretending to be an iPod killer.
Think long term. A year later or 2 years later when some other great gadget makes its entry iPod will lose a big portion of its cool, parents will not be willing to pay a premium for ipods. and 2/5 years from now Micrsoft will likely turn Zune into an impressive and *useful* product. What else are they doing? Already it has the interest of Xbox users (many i bet already own an ipod), with some additional integration, im sure the current iPod owners when they want to replace their player will *at least* want to see and know all about zune. then comes the integration with PC. Zune plans to support local and upcoming artists.
How can Mr. Softie afford to do all that and wait so long to make profits? Well check the company's cash reserves, also if you are not completely blinded with hate for microsoft, check out their awesome R&D dept. It offers us choice, it forces Apple to be careful with their prices, it heats up the competition. Two years from now, micro will big on this scene or will have by then realized their folly and withdrawn. Microsoft has always been entrepreneurial. Zune is a daring move, microsoft is the underdog here, the odds are clearly stacked against them but the potential upside is also huge. do no dismiss them lightly.

Wondering if ZUNE is ready for Prime time - take a look at the support page for ZUNE
http://www.zune.net:80/en-us/meetzune/software/releasenotes.htm
Here are some known issues:
Sync
File conversion stops when you exit Zune software
Zune software cannot convert interlaced media files for syncing to the Zune device
File conversion reoccurs after deleting the converted file from the device or trying to sync the same file to another Zune device
Switching between account types may cause sync issues
Subscription content incorrectly identified as no longer available for sync
Cannot determine whether Zune Marketplace content includes send rights
Deleting songs in Zune software library and then attempting to delete the same songs on your Zune device may cause problems
Zune Marketplace
Zune Marketplace downloads intermittently fail to sync on first attempt
Zune Marketplace playlists fail to sync on first attempt
Zune Marketplace might allow you to buy the same item multiple times
Cannot immediately access downloads after upgrading to a subscription account in Zune Marketplace
Zune Marketplace might take time to recognize new content in the library
Must sign in before downloading subscription content
Cannot distinguish between subscription and purchased content
Zune software may become temporarily unresponsive during download of Zune Marketplace content
Maximum number of daily Microsoft Points spent
Enough said?

Hey all,

The best part of all of this bickering back and forth is exactly what MS wants you to do. That way you are talking about it and spreading the word about it. In a gigantic business like that positive or negative feedback is all good for them. Second, the Zune, if not a lemon out the box works wonderful. It syncs in seconds, the software is great for managing music / videos / pictures and although it takes a second to sync video it is because it is encoding it for the Zune. That way it looks great on the screen. Even though the player is considerably larger then the Ipod it is much lighter and more durable feeling then the sensative Ipods. Now I am not going to bash on Apple because they have a good product however; archos, creative, and iriver did it way before Apple and did it right.....Apple just stole the fame. Moral is: go to best buy and pick up every music player there....which one would you walk with? Bet it is the zune and by the way, this is how most people shop so most people will probably end up buying...the zune. Thanks, ciao

Microsoft is a big ugly cat ruling the neighborhood out of sheer meanness and bullying. Apple is the cute squirrel everyone likes or at least puts up with but it's basically a rat with good PR. Both companies are cold heartless corporations that don't give a damn about their customers. Apple greatly overcharges for EVERYTHING they make and in the case of their ipods, they have restrictive DRM. Microsoft overcharges for EVERYTHING they make and has worse DRM. As a 47 year old well outside their desired demographic I will do the right thing and refuse to support either one of these sociopathic corporations to the greatest extent possible (Unfortunately I work as a systems admin in the graphic arts field so I am forced to deal with both on a daily basis).

What is with the Microsoft shills posting quickly to all reviews of this product? You can spot them a mile away. How lame a product this must be, that Microsoft has to pay people to write comments under all the bad reviews.

This isn't a mac people vs. a Microsoft people thing. Apple has 70% of the market, and not all the users of the ipod have macs. This is a first generation brown brick with features nobody wants vs. a well established best of show product. Microsoft, just like it's operation system is just playing catch up here and isn't doing a very good job at that. Getting "Zuned" will be soon be leet speak for getting "screwed" by a tech gadget. P.S. I run win2000 server and am a developer, so I'm not some anti-Microsoft guy, I'm just anti-bullshit.

It seems like all ten people who ran out and got a Zune have posts up here. I was walking through Philadelphia Airport today and didn't see one Zune. Couldn't count the number of Ipods. Game over before Microsoft got out of the locker room.

In reply to some of the negative comments. The bigger screen is sweet and the pixel ratio is much better. The comment about you can't put any other song on it that wasn't downloaded from Zune is rediculus. If you would have any sense in computer tech you would know how to do it. Places like limewire and other peer to peer downloaded songs can be put right on it. I admit a couple formats of video and what not are a little tricky for the average day user but it works. The file sharing wifi is sweet and new so don't knock it just cuz ipod doesn't have it. The battery also lasts longer. So in all these great new features that ipod doesn't have, where is their any room to redicule. I am not swung either way but admit it that the zune has more features......and not those accesories features you have to pay extra for.

Why waste electrons Apple has won this race years ago. M$ needs a Musical-Device-"Mac OS X+Intel switch" to swing the market. And they have had decades to prove they are not up to such a challenge. The only thing left for M$ is brute force and the're good at that. See Xbox.

The only thing that the Zune will ever achieve (and that might also be the only intent!) is destroying the market and more importantly the profit margin for Apple (see Playstation&Co vs. Xbox).

I don't worry because this time I think M$ won't get away with it and while we're at it....

I think Vista's the best selling argument for Mac OS X! And to all Windows users out there... it's like a pleasant assimilation (imagine borgs were blond and 36-30-36 ....sorry 7-of-9, nothing personal)

;-)))

Create a format. Dont support it. = strike 1
Plays wireless (+1), 3 play limit -2 = strike 2
Non support of other formats = strike 3

Transfer with a flash drive for permanent songs +1
Large format support = +1
Nice ergonomics, looks & clean design = +1
Portability = +1

Its kinda like a kid with all the money in the world who wants to be the best at everything. make a game system, make a music player, make an OS...making too much really means you lack a clear direction doesn't it?

The worry is here:
Games-Playstation 3, Wii
Music-Ipod
OS-Linux

OMG what are we gonna do? What about making an electric shaver? Movies?

HEELLLPPPP!

LMAO.. even the M$hills can't salvage this one!

Double whammy will be when PS3 easily overtakes the Xbox 360

Why would you want MS to have salvaged BOB? Lucky thing they deep-sixed it! Sounds like they should deep-six Zune while they're at it!

Simply Stated (from a windows xp user)
Apple = Innovation, Sleekness, Coolness

Microsoft is looking in the rear view mirror copying Apple.

For me, my family will get an iMac to go along with our 4 iPods. Goodbye blue screen, hello integrated living room and iTV.

The net is that the Zune is 5 years late!

Let's think for a moment here. As I was reading all of your comments about the differences between the ZUNE and an iPOD, pros and cons, the available features, credibility of a company, and so forth. Like any corporation, Microsoft is just another company that wants a piece of the market. I personally don't own a ZUNE or an iPOD, sure the iPOD has been around a lot longer and may have the largest market share in the mp3 market, but stop and think for a moment. For those of you that are quick to judge about the ZUNE player and its capability, I ask you to look back to when the original XBOX was introduced. Didn't the Sony PS2 have a majority of the market in the gaming console? Sure they did. Now that the XBOX 360 is in the market it is starting to give Sony a run for their money. Microsoft may have a slow start with an inferior product against the iPOD, and with the ZUNE marketplace with the limited amount of selections of audio, video etc. Just sit back and watch out for their future releases while listening to your iPOD's. Microsoft has a way of turning things around. Those Redmondonians might not get it right from the get go, but they eventually do.

You can all criticize about MS non-inovative practices, but let me ask all of you Appleheads and MS followers one thing, as much as we all criticize MS for their crappy OS platforms full of security vulnerabilities and bugs why do we continue to use it? No choice you might say, well thats BS its America and its all about capaitalism. So stop bitchin' about ZUNE or iPOD and which one is the best. let the marketshare tell the story. Microsoft and Apple are the same in my books. If it weren't for the iPOD Apple would be hurting big time. What they charge for their over priced proprietary hardware is almost criminal, with their small little PC marketshare. My whole point is that corporations are corporations. It doesn't matter how a company generates revenue, as long as they are not ripping off the consumer in the process.

If you like your iPOD stick with it, If you want to try out the ZUNE try it. But don't be slinging mud at its competing products unless you have something to gain from it. Are all you Applehead that have been criticizing the ZUNE player whold Apple shares? If you don't just shut up, stop boasting about a product that you own like a 5 year old child.

Just my 2 cents.

Read my comments on etovideo at www.etov.com
YOu can join this site and debate the product of the future.

Biggest complaints about the iPod: Price, battery life and music restrictions. Has Zune addressed any of these issues? NO! I'm sorry, but if you're going to compete against the iPod, you have to have features people actually want. Some features it lacks are even brainless (can't use it as a hard drive? Hello?). You really have to have an irrational hate for the iPod to think this Zune ain't the piece of crap it is.

It is rumored that Apple has a widescreen iPod in the works. What is Microsoft going to do when it comes out? Play catchup again? The Zune is too little too late. Let it go, Microsoft. Why not use all that money you're dumping on the Zune to build a better OS instead?

"Zune the not so innovating player"

I have read all the post above and here is my opinion. I hate Microsoft but i dislike Apple just the same. I still bought an Ipod for two reason majority of the people use it and there is a ton of accessories that is Ipod compatible. Now the part of me bashing the Zune. No I'm not going into details about the size and etc for i don't have a Zune, it would not be fair. Zune reminds me of something...... OH Yea! like the first GUI Windows. The Windows that had a similar GUI as the Apple computer. But this time Microsoft is all alone......hummmm... maybe Microsoft should reconsider backstabbing their partners for once. If Zune was as innovating as the Nintendo Wii heck I'll buy it even if i have bought the Ipod. But in reality it isn't. I'm kicking a dead dog nuff said. I would like to reiterate what Steve have said early "If both the IPOD and ZUNE were introduced TODAY, which would you choose?" well.... this sounds like what Sony fanboys are saying "If both the Playstation 3 and Xbox 360 were introduced TODAY, which would you choose?" well my response is "Stfu whinny fanboy".

Zune is going to fail like Sony's Network Harddrive player. And yes i'm a Sony fanboy.

"Zune the not so innovating player"

I have read all the post above and here is my opinion. I hate Microsoft but i dislike Apple just the same. I still bought an Ipod for two reason majority of the people use it and there is a ton of accessories that is Ipod compatible. Now the part of me bashing the Zune. No I'm not going into details about the size and etc for i don't have a Zune, it would not be fair. Zune reminds me of something...... OH Yea! like the first GUI Windows. The Windows that had a similar GUI as the Apple computer. But this time Microsoft is all alone......hummmm... maybe Microsoft should reconsider backstabbing their partners for once. If Zune was as innovating as the Nintendo Wii heck I'll buy it even if i have bought the Ipod. But in reality it isn't. I'm kicking a dead dog nuff said. I would like to reiterate what Steve have said early "If both the IPOD and ZUNE were introduced TODAY, which would you choose?" well.... this sounds like what Sony fanboys are saying "If both the Playstation 3 and Xbox 360 were introduced TODAY, which would you choose?" well my response is "Stfu whinny fanboy".

Zune is going to fail like Sony's Network Harddrive player. And yes i'm a Sony fanboy.

I finally had the chance to watch the zune advert on TV (not that I was expecting to see it), and I was just sorry for the people in it. You know those commercials meant for the younger audience, they tried to look cool - the same way you would see them in a music video. But unfortunately, I just laughed at the fact that they were trying to look cool for a stinker of a product. Good for them, stinkers them all!

I tried two iPods and one died I tried two iPods and one died I tried two iPods and one died I tried two iPods and one died

Funny thing, nothing in the iPod was invented by Apple yet the predictable Apple shills cry out that it is the best thing ever to hit the market and "never will be improved upon." Yeah right....

I bought the Zune realizing that it is a v1.0 version and will have some areas to be improved upon. However, I can tell you already that I LOVE it! I never had this feeling with the iPods. My Treo and a Creative Labs' (they invented the iPod click wheel device) MP3 players all did the job OK, and haven't really honked me off like the iPOD debacles.

I do own a Apple Dual Processor Xserve and like it (now that it runs Unix instead of that old Mac OS joke) and believe Apple has a solid OS and small server line. But the iPod hype just has me rolling on the floor in hilarity.

Don't listen to the "know nothing" media idiots, test a Zune along with an iPod and make your own decision.

you all are a bunch of gooks

I would like to know if anyone else has tried to download the Zune software application variant to iTunes.

I tried and the Zune site stated it didn't recognize my operating system, then mentioned two operating systems it supports, one of them being Windows XP with SP 2.

I HAVE Windows XP with SP 2.

This is SO TYPICAL of Microsoft! ARRGGHHHH! Check it out. It's a simple download process -- just select 'DOWNLOAD' on the Zune site. That's all.

So if this is what we can look forward to with Zune, it's DOA in my opinion.

Speaking from a person in a position to see alot of ipods go out to apple/mac/ipod service center imust say that the ipod is the last device iwill be buying.... idont care when you bought/buy your ipod, be prepared... it will be returned to the place you bought it to be repaired.... oh and dont blame circuit city, best buy, or any other retailer.... it is the ipod(manufacturer) not the store(retailer) you will deal with... apple has a MANUFACTURERS warranty that you will want to use... if youre lucky enough and have an apple/mac/ipod store in your area go there.... oh ihave never in the past 6 months had to send out ANY other device.... now granted ipods are sold more.... so the math is 20 ipods sold and 5 go back for service..... 10 other brands sold zero go out for service....go to a retailer and ask how many..... hmmmm math is fun... ido own an mp3 player that ilove... but it is time to replace it... ithink iwill go with a Zune... it has more features... and lets face it Vista isnt out yet... itll be ready... we are talkin about beta tester trying to use it.... what do you expect? also interoperability of the xbox 360 is a bonus...ipod works with ... uhhhh...well... it uhhh...yeah... wi-fi will be upgradable shortly... zune will have a mobile store for hot spot downloading... you know they will... add a third color.... dig it...bigger screen dig it.... better video quality... dig it... ipod video... bury it.... (also iwont read any response to this so deal with it..cringe knowing iwont read your words...) im out

I don't think that the apt comparison is to Bob but to the Microsoft MSX (http://en.wikipedia.org/wiki/MSX ), Microsoft's failed attempt to create a home PC, ala Commodore 64 and the Apple II. Luckily for Microsoft it had enough wisdom not to pull the plug on MS-DOS while it was pursuing this loosing strategy which is unlike what it is doing with Play-for-Sure.

A long time ago I posted a strategy on dapreview.net that Microsoft could use to beat Apple and that would be for it to go at Apple's weakness and that is the disposable nature of the iPod. The iPod's weakness is that Apple only looks for new sales of the iPod so it makes certain compromises which create difficulties for its users in the long run.

Apple doesn't allow user replaceable batteries, screens or permanent storage. Apple rarely updates the OS of existing iPods and is creating havoc with current iPod users with the newest version of iTunes. This is understandable because it does the same thing with its computer line creating very slim devices that have heat problems and dicouraging users to open them up and upgrade them. Apple has always wanted you to plug things into them to upgrade their capacity rather than to swap them out which has been the PC way.

Imagine of Zune had had at least of replaceable battery and hard-drive. Imagine of Microsoft had promised to upgrade the unit with new firmware releases every six months to the next five years. Microsoft could say that it was the company that cared about its users, that wanted to create a permanent product whereas Apple wants you to buy a new iPod every other year.

What Microsoft has forgotten that this music player is really a battle about whose philosophies about computers is really correct. Is it best to have a great slim product that can't be upgraded or is it better to have a slightly more beefy model that is much more customizable and fixable. I'm guessing that most would take the second as long as it didn't appear to be twice as big as the former. With the iPod getting slimmer and slimmer people will be more likely to say at some point that they would like more upgrade paths with last years form factor.

OK, People...

You ZUNE people are freaking nuts.

How is it better than an iPod?

It is heavier, bulkier, and yet only has a 1/2" larger screen (3.0inch to 2.5inch).

Are you telling me that a mere 1/2 inch makes ALL THE DIFFERENCE? Holy Crap!

Also, you do realize that the ZUNE and iPOD have the same PIXEL RESOLUTION (320x240)... so... the picture quality is actually going to be BETTER on the iPOD!!!! (The smaller screen at a given resolution is always sharper and crisper... when you increase the screen size, you have to increase the resolution to keep the same sharpness and cripsness).

Let's compare other issues:

PHOTOS:

ZUNE: ONLY JPGS
iPOD: JPGS, BMPS, GIFS, TIFFS, PSDS, PNGS

VIDEO:

ZUNE: Windows Media Player (only certain types)
iPOD: H.264 or MPEG-4

AUDIO:

ZUNE: WINDOWS MEDIA, MP3, AAC
iPOD: AAC, MP3, Audible 2,3,4, Apple Lossless, WAV, and AIFF

Now, lets talk about that wireless feature.

LAME. I can beam a song, and only play it three times or three days. Then it dissapears, and I can NEVER send it back again. Riiiiiiiiiight. WTF would I do that? And this isn't just PROTECTED content... if I simply record a .mp3 of my voice saying "TEST TEST TEST"... it still holds the same restrictions. So this is USELESS. Might as well not have it.

FM Radio? Ok... if I want that on the iPod, I buy the 1/2?" Adapter, and you know what? It's STILL smaller than the ZUNE and has Radio Function.

What about people like myself that have a BOSE SPEAKER setup, and use the iPod as an Alarm Clock. The iPod has built in Timer, Stopwatch (for working out at the gym/track), and Alarmclock functions. I can't do this with the Zune.

What about games ala PSP? I can play games on my iPod... but not on the Zune.

Contacts? Calendar? Addresses? Nada on the Zune. I can on the iPod.

What about using it as a portable hard disk? Maybe even to Boot from in an emergency? NADA for ZUNE. Yes with the iPod.

So... tell me again, Just how much better is this ZUNE PLAYER?

I was at Comdex when Bill Gates personally announced both Windows 98 and Bob. The idea that you had to design a user friendly computer with a familiar homey UI in order for the computer to be accepted by the masses was doomed to failure from the start.

On the other hand, Windows 98 was a huge hit. Of course, noone knew at the time how buggy it was, but.....it was a new direction.

The Zune in my opinion is a me-too product, but I'm hoping that it instills in Apple the desire to crush this effort with innovation, because let's face it. Everyone benefits even if you never buy an iPod.

Look at what Apple has introduced into the marketplace -- the mouse (well, Xerox was first, but let's not go there), Appletalk -- the first self-constructing network in existence. Gigabit Ethernet on a laptop. WIFI on a laptop (in spite of what Dell's supercilious CEO says, DELL was not first), the first to come out with USB ports in support of keyboards and mice. The first to implement bluetooth. The inventor of Firewire and Firewire 800. Their list of innovations go on.

Whatever you think of Apple as a company, you can't fault their inventiveness.

Why would anyone who is currently happy with their current device/software/service think about upgrading to Zune? Everyone seems to think Microsoft is shoving this ecosystem down your throats. Again, if you're happy with what you have, why is it worth your time to criticize a product that you'll never adopt? You're playing right into Microsoft's hands since the amount of publicity that's being generated is huge, for better or for worse. You like iTunes/iPod, stick with it. You are bought into a P4S system, stick with it. Be happy there is choice out there in the world.

Also, let's be a tad realistic here on one thing. People are interpreting the fact that the software doesn't currently run on Vista with the fact that Microsoft didn't have the foresight to make it Vista-compatible ever. That's ludicrous. If the company doesn't have a Vista version ready when the software is readily available to consumers, then yes, that's inexcusable, but for right now, I don't see how that's an issue. It's a bigger issue that the software isn't compatible with a currently supported OS, like Windows 2000, MCE 2004, or heck Mac/Linux for that matter.

Amazing how much vitrol, anger, and name-calling there is in this conversation.

I really wish MSFT would focus more on improving their software and not try to be a player in every single market.

You Zune people are morons. An inch bigger is an enormous deal The thing is hideous. The reviews are awful. The wireless feature is useless and stupid. If you like crappy technology and inelegant design, get yourself a Zune. Bob strikes again.

Ipod or Zune!!

I've just read all of the reviews above from apple nation and the other 'dark' side. I've always wanted an Ipod so I went to the store today and bought brand new blue nano. I was so excited, and couldn't wait to use it. It looked really good.

I nearly started crying 2 hours later. My brand new toy is skipping songs that bought from itune store, and sometimes doesn't even want to play anything. not even podcasts!!

I rushed to the manual thinking there must be something simple (after all, this is an apple product) and I tried everything but nothing worked. I deleted and uploaded new songs, but still the same. All my friends were puzzled and started questioning if I got a genuine Ipod. I did buy from the apple store, but they do make them some where far (like China)..

I don't think I'll sleep tonight. I can't wait to walk to the apple store tomorrow and ask for my money back (thanks for AmEx advantages).

Today, the hip-cool picture apple is painting is nothing better than the blue boring microsoft. I think both need to think about me (the customer) before thinking what color or size their music player should be.

Should I buy a zune? I will if that means it lasts more than 3 hours and if microsoft admits upfront that it's still under the knife and will soon be ready and at least as good as an Ipod that works and plays a full song.

My first apple (product) was sour and will leave a bad taste for a while.

Woowoowoowoo! Doioioing! Zuuuune! Ah, the Three Stooges live on!

(Cue sexy wah wah guitar music) I never owned an mp3 player before, but all of a sudden this big hard driving chunky Zune made me whip out my wallet and do nasty things to my bank account. Ooooh, baby, this thing is hung heavy, really heavy, not thin and light like those iPods I've heard so much about. No, baby, this is no wispy Ann Coulter, this is a meaty Rosie O'Donnell.

My friends say they've never seen such a big bulge in my pants before. And if I knew anyone else who actually had one of these, I could share a song with them they could play over and over and over... then it would delete itself and bill my friend if she wanted to hear it again, like when my Dad gave me a car then handed me the loan papers.

So, if you wear those big baggy pants and need something to fill the pockets, this baby is for you.

The zune isn't ready to compete with the IPOD yet. but it is just the first version. All you ipod shit talkers, don't make me bring up the nano.

Apple keeps suing everyone for using the word "pod" and someone might figure out they aren't the grass roots hippie Woz. co. anymore. Wake up people. Apple is every bit the greedy corp. M$ is.

That being said, apple should get out of the computer biz. MS should stay out of the PMP biz.

We like the Zune. My wife and I just bought 2 zunes.
We almost bought 2 video ipods last week, but didn't have time to go shopping for them. as a disclaimer, I used to work for microsoft - and am more anti-microsoft now than before i worked for them.
reasons we bought the zune.
1-larger screen size
2-wifi
3-direct plug into TVs
4-likelihood of the OS being more opensourced or hacked than ipod.

granted the zune isn't running on linux, but as a software development company, i expect microsoft to open the API gates for more improvments and applications from 3rd party developers....otherwise someone will just hack into it.....
and the cool factor. my daughter took my zune to high school today and the larger video screen was the envy of all the freshman ipod owners

As soon as I saw DRM mentioned along with Zune I knew I'd never buy one.As for the WiFi feature-have no use for it, seems a waste of space and money.I can see that they are trying to have a point of difference, but who did their market research? When my iPod gives out I'm going to look at Zen.

Don't have a Zune. Or an iPod.
have a Mac.

Erm........ So which would I choose?

As for copying, you could make a little list of things Apple had years before MS (eg. TV tuners in computers, snazzy mp3 player, everything in Mac Os X which they've copied for Vista...)

I think that was an unbiased review. I am convinced. Zune, you are the weakest link....

"Lets remember one thing Microsoft OEM'd the Zune, it is not new device. The device has already been out there for years."

-Also dont forget that ipod did the same, i have an mp3 player from the time before ipod, so ipod did nothing new on that scene, just added soem more gigabytes and made it a bit larger, thats how the consumer product business works.

Wo-to Holash,

you are retarded, the zune cannot "skip" its not a freaking CD-player, a hard drive cannot "skip" going over a speed bump, so either god hates you or your just retarded

I don't like either the iPod or the Zune since they ONLY support PROPRIETARY codecs. I much prefer the Audio Players from iAudio (See http://www.cowonglobal.com/). Yes, the support MP3 (yuck) but more importantly they support the FREE high quality codecs like OGG and loseless FLAC. In addition, the batteries are easily replaced. No highway robbery feee just to replace the battery.

Say NO to Apple and Microsoft with their evil scheme to lock you in to their technology.

Rob

Zune doesn't work with Vista that is nuts! And a very very big deal! iTunes and iPod work with vista out of the box. Whatever happened to the warm fuzzies you would get buying all of your products from the same vendor knowing they will all have to work in perfect harmony? I'm a gadget freak and an iPod fan I was really hoping that the zune would blow the iPod out of the water, i wish there was an iPod killer on the market BECAUSE I love my iPod. Think about a device that great and then something way better than that! But alas I can't even justify buying this thing at all :(

The whole problem is that you all are comparing a FIRST generation Zune to a SIXTH generation Ipod. Come on now, lets be realistic.
Secondly, MS will be updated the Zune firmware soon. Then owners will be able to transfer songs from their computer through WiFi and sit back and laugh at the Ipod owners fidgeting with their sync cables.

In the "pure" MP3 player category, the Creative Zen Vision:M, the current iPod killer, offers more native video format support than the Zune, Outlook compatibility (read only), support for Audible, and line-in and FM Radio & voice recording and is the current high-capacity WMA champ. It is PlayForSure compatible and works with Windows Vista out of the box. Can the Zune survive?

Why do all Mac users have this 8ft stick perpetually up their asses?

Just wait, people will eventually start getting Blue Screens of Death on their Zune and then they will see that getting a product from Microsoft was a bad idea. LOL

The comparison to Bob is stupid; the author is taking a cheap shot rather than considering the incremental history of MS products that emerged into competitive marketplaces. To wit: the PocketPC and XBOX. The original version of Windows CE had a lot of limits, but continual improvement with CE/PocketPC combined with missteps by palm have resulted in Microsoft becoming the dominant player. PocketPCs still have their problems, but MS has wrestled itself to a strong position WITHOUT using anti-competetive practices (although they do use those in other product markets.) Secondly, the 1st generation XBOX was an also-ran, but no honest gamer can argue that the 360 isn't a first-class product, offering great value for the money.

The consumer wins. Zune will not let iPods become stagnant. Apple will innovate. The consumer wins

Reading the first few comments on how "wonderful" Zune is, I wonder if Microsoft isn't paying bloggers to write about how wonderful the product is. Great UI? Great software? Come on, we're talking Microsoft first generation stuff here.

Better than the iPod/iTunes as far as quality? Wish that perosn would have gone into details as it means nothing written like that and reeks of Microsoft backing.

Sorry, whether or not Zune is a good product, Microsoft has raised me well, wait for the third if not fourth generation. Secondly, the article hits it right. Microsoft, when will you start innovating instead of copying? Why can't you do something truly innovative and stop copying others? Lastly, iPod is not only light years away but has a few other surpirses Micrsoft can match in their linear thinking...

And no, I am in no way related to Apple :)

sounds like the stink, I mean the zune is going down.

CNET's full review rated Zune hardware "8 out of 10" "Excellent".

A 2006 Zune can/will be software upgraded, to offer additional wireless features in the future.

A 2006 iPod will never have any wireless features.

I would never buy an iPod, because iTunes doesn't offer the option of a subscription music service. (Yes, a subscription, like cable television or satellite radio.)

Beside, I "think different", and have no interest in being an iSheep. -grin

This is sounding like the bickering between brothers and sisters in the back seat of Dad's car! [my iPod is better. . .No! My Zune is better!. . .he licked his hand and touched me. . .] you know . . silliness.

Zune is new. Every tech device has an infancy. Check back in six months or so. . .I NEVER buy the newest tech. . .I analyze using places like Ars Technica, Annandtech, similar sites, and yes. . .InfoWorld and so forth. Then I buy.

Actually, I decided that having replaceable batteries and removable storage was important so I went with SanDisk. I've got two different SD cards one with half a gig and another with a gig of memory and can switch out as much as I want. I'm sorry Microsoft was not able to design something like this, with SD card design, or CF design. I don't like anything with DRM so I guess I'm not going to want a Zune or an iPod.

Oh well.

I knew when Microsoft first announced this product it was going to fall right in line with BOB!

A lot of you really need to seek counseling. Fast. You have WAY too much emotion and anger invested in tech gadgets and competing technology companies.

Someone likes the Zune and they're "A DAMN SHILL!!!" All of the legions of iPod zealots responding so violently seem a little disturbed to me.

You read some posts that are so charged with indignation, ready to take up arms and storm Redmond, and you just have to wonder about the sanity of people today.

The Zune seems like an incomplete first effort. Microsoft clearly made some questionable decisions. Abandoning PlaysForSure may be one. Although if uptake on that service wasnt going anywhere, it may not have been bad to drop it and start over. An anaology to Apple dropping iTunes is specious because Apple has owned iTunes from day one. It is their golden goose. Dropping it would make no sense. MSFT attempted to compete with a partner ecosystem of stores and OEMs that only had Windows Media in common. It wasnt really working, so maybe it should be abandoned. If there are a TON of users of those stores, then it may have been a bad move.

Not having video content available on the Zune market from day 1 is, to me, a bad move. Not coming in with a smaller form factor and longer battery life is as well. Vista support, however, shouldnt be discussed. The OS isnt released yet. Once it is released, if Zune doesnt work on it, THEN complain. Right now, it just looks like another excuse to take a digg. Its not odd that Zune is criticized - it should be. Its odd that people (including this analyst and most reviewers) seem to WANT Zune to fail. Thats bizarre.

I think the Zune is likely to get improved. The InfoWorld analysis is shallow. There is nothing to indicate that Zune would be abandoned, but it seems that the analyst WANTS it to be so he can call out "another MSFT failure". Not surprising I guess. "Journalists" really care very little about anything beyond creating contraversy and/or preaching to a choir to secure readership.

In my view, competition for the iPod is a *good thing*. If you find yourself getting all worked up when someone starts to talk about iPod alternatives, then you need to take a step back and ask yourself why that is. When corporations can inspire ideological loyalty and righteous rage, something is off.

And for the record, what exactly has Apple "innovated"? That cliche charge is endlessly thrown at MS. But Apple is somehow bullet-proof? Some of us old guys remember Xerox and how Apple stole their GUI. Some of us also remember the existance of MP3 players long before Apple came and released their proprietary DRM based device that dominated the market. Not a surprise since content was never going to get distributed without DRM, but its funny how Apple can commit the same "sins" as MSFT but take ZERO flack for it and then, if someone likes an MSFT product, they get burned at the stake as "a shill".

DRM.

They DRM your own songs!!! WTF??

Oh, please, you aren't going to win by being the RIAA's bi-atch! The Zune is DOA.

And from reading some messages above, Microsoft has some PR firm people furiously typing in good reviews. So obvious it isn't funny! You are being played if you listen to that mind control.

At least the iPod doesn't DRM your own songs! Sheesh!

Buying a Zune is like building the bars of your own prison! It's death will be a good warning to the record companies!

Just had to comment on my switch two years ago from Microsoft to Apple. After leaving QUALCOMM I started my own small business and had the opportunity to make the decision whether to go Apple or Microsoft. While at QUALCOMM I had a staff of IT guys that could solve most of the MS problems and keep things running. In my own business I did not have that luxury - the only IT guy would be me. I was so tired of the Microsoft problems and NO SUPPORT (Yes buddy you are on your own MS mentallity) that I had experienced with my simple network at home servicing three computers that I decided to go with Apple. Since that time I have purchased 9 systems for my small business and the difference between the two companies is stark. Apple provides excellent customer support. As I said previously I am the IT support for my company and also the President and chief bottle washer so I do not want to spend any time solving network and/or computer problems. I just want it to work!!! The MACs run flawlessly, their accessories and other hardware truly work together and IF and when there is an issue it is solved in minutes (with one phone call talking to pleasant and helpful Apple customer service personnel). Microsoft products DO NOT.
As an example: I remember spending two weekends trying to get my HP networked printer to just work with my PCs using XP. After more than 30 hours, it recognized the printer only once and then stopped. Countless more hours sifting through online blogs, never able to talk to someone that might have a clue. The printer never worked with the PC in a networked mode. Only way to print was to bring the file to the PC next to the printer - hard wire the printer to the PC and print.
By stark contrast the Apple set up worked immediately, no trouble shooting. It found the printer with Bonjour and started printing!!! I have moved offices twice and wondered how it would go - flawlessly!!! Everything just plugged in and worked!
That is just one example of the difference between Microsoft and Apple systems.
I finally purchased an iPOD and have been very pleased with the way it just WORKS without problems and issues. It does what I purchased it to do.
I would not even consider a ZUNE because of my experience with Microsoft. The way they write code with little system integration and design; pulling it all together and brute forcing the solution resulting in a plethora of bugs.
I have always been amazed at the lack of discipline in their solutions.
Buying Zune today = headaches. frustration and disappointment. For one I would not want to spend my money spending lots of time making it work and then just when you think your past those problems a whole new set of problems break your Zune down... leaving you wondering what you were thinking... I should have purchased an Apple product.

Based on the past two years working with Apple, I know Apple actually takes pride in their products and solutions and understands what we (their customers) are using them for and designs and manufactures them serve that purpose. I am just glad there is a company that does that.

By the way Apple hardware is actually cheaper than PC hardware for same capability and features. Please read the pricing comparison articles by Wall Street Journal when the iMACs with Intel chipsets were released!

InfoWorld - here's a story for you:

MSFT Driving a Zune Web Astroturfing Campaign?

There are a million sites that are all gung-ho Zune where any deleterious comments are scotched the moment they are posted, obviously run by Microsoft PR.

ZuneMax.com
ZuneChannel.com
Zuneinsider.com

et cetera

It might well be an interesting marketing story to describe how MSFT erects allegedly independent websites and then has their marketing people fill them with little whelps of joy for Zune and deletes any comments that aren't overwhelmingly positive.

It is actually a case study in how NOT to build credibility for a product.

El Toro

I recently purchaased a Zune from Dell and, to be perfectly honest (because I'm neither Apple or Microsoft's biznitch), I didn't find it any better/nicer/cooler than an iPod/Zen Vision:M/Cowon player.

The GUI - Awesome!

Size - Not too bad, it feels comfortable in my hand

Battery Life - Abysmal!!!

Wireless - Crippled beyond belief

Zune Software - Nice, when it works

Overall - OK, but the short battery makes me madder than a one-legged waitress working at the IHOP!

Thus, I have returned it in favor of Microsoft's former allies (PlaysForSure)

Microsoft is a big ugly cat ruling the neighborhood out of sheer meanness and bullying. Apple is the cute squirrel everyone likes or at least puts up with but it's basically a rat with good PR. Both companies are cold heartless corporations that don't give a damn about their customers. Apple greatly overcharges for
Dan, you’re an idiot desperately in need of a life. With Apple you get what to pay for - a great product with exceptional customer service.

“EVERYTHING they make and in the case of their ipods, they have restrictive DRM. Microsoft overcharges for EVERYTHING they make and has worse DRM. As a 47 year old well outside their desired demographic I will do the right thing and refuse to support either one of these sociopathic corporations to the greatest extent possible (Unfortunately I work as a systems admin in the graphic arts field so I am forced to deal with both on a daily basis).

Posted by: Dan at November 16, 2006 06:05 PM“

I just bought a zune and it software doesnt work i have tried to install it into several computers and it doesnt work in anyone, i cant even use it!, i went back to the store where i bough it, and i tried to install the software with 3 differente cds softwares and still doesnt working!¡! it really sucks!, and there is not a good support from Microsoft (Zune).
http://www.zune.net/en-us/support/contactsupport/

Honestly, if we removed every comment from people who do not own a zune, there would be no more than 20 comments on this article! All but a select few who have actually bought the zune are apparently in love with it.
Also, the zune product works just fine, and so does the software, most often when you run into errors, theyre USER errors, meaning that you did something improper on the install, or improper to your settings on your computer, or your computer is not compatible. Dont use the zune as a scapegoat.

that was just my observation on the comments

secondly, i bought a zune 2 weeks ago, i took it to school, only one person disliked it, in a school of 600 kids, i am 100% sure i am the only one with a zune, and nearly 60% of my school owns an ipod of some kind. I showed it to my fellow classmates, i was able to show about 50 and like i said, all but one loved it.

if you think the wireless feature is dumb, do some research, it will be upgraded with firmware updates, also, i have read that there will be other models of the zune with larger storage spaces. there will even be a zune phone as i have read. if ud like to wait for that, go ahead, but i bought one now and its amazing.
as for attacks on the screen resolution, on a three inch screen, at any resolution, the picture will be much better, why? because you dont have to strain your eyes. i dont doubt that ipod will have their widescreen video ipod comin out, thatll be sweet and id like to see it. but id also like to see the new zune models too.

so heres what i say, if ur in doubt, go to best buy or whatever, compare them side by side, play around with each and decide which you like, in actuality theyre about the same in their core respects, ipod slightly smaller, a few more file format compatabilities....zune, wireless potential, fileformat compatability can be changed with firmware updates, also video and audio can be converted until that happens, so its not really a big deal.... so just go out, check em both out, buy whichever your heart desires.

Is it just me, or does anyone else think that the first two posts were clearly from paid-off Microsoft "gorilla marketing" morons? It so very obvious when the first two posts bring up the same "bullet points" that Microsoft has clearly told them to say: anyone against the Zune is just anti-Microsoft. From the first post: "One thing I have noticed in the reviews is a fairly clear bias against Microsoft products." From the second post: "It seems that most of these reviews are coming, no doubt, from people who already have an iPod. Can we say bias? I think so."

Well, to answer the second posers question, no, it is not bias. When a company that has as much cash as Microsoft has, it should in fact come as a shock that the hardware and software are not even as close to their competition. (the iPod) At least Microsoft could TRY!!! I mean seriously, a Pink limited edition? PINK??!!! WTF??!!!! Also, what the hell is up with the crap brown color??

Seriously though, if you are going to totally suck at a hardware and software design, at least make the thing look physically appealing!!

Written like a true Microsoft Hater. No, the Zune isn't perfect, and Microsoft knows that. They don't expect to kill the iPod right off the bat. But they are dedicated to the Zune and I expect vast improvements to the hardware and software over the next year.

But, to slam MSFT over the Vista thing is, well, just NUTS! First, Vista isn't available to the general public, and won't be for another month or so. So why get so upset that the Zune software didn't support Vista? They released the Vista version of Zune last week, still well ahead of the public release of Vista.

Relax. It's all good. If you don't like the Zune, don't buy it. I'm an iPod lover myself, even though I work closely with (not for) Microsoft. Plenty of Zunes will be sold, and eventually, it will become a solid competitor. And who knows, maybe this compitition will force Apple to stay on point with the iPod.

We live in a wonderful world.

Apple does have a batttery replacement policy for your iPod. Actually, for about $65 they replace your iPod with something very similar. I have my 1st generation iPod, my wife has a mini, my kids have 60 Gig video iPods, I have a 60 gig video ipod and my wife loves her new postage stamp size shuffle. All of them have worked great. Musical restrictions on iTunes songs? Just burn them to a cd and import them bnack to your computer. Now they play on any number of devices as long as you want.
My kids (18 and 20) have Dell computers, hate MS Windows, think the Zune is dead and will buy a Mac when it comes time to upgrade their computers. The halo effect has converted them.

Regarding all the paid MS announcements in these and other posts. The handwriting is on the wall.

The Amazon.com site tells it all. The Zune is not in the top 5, 10, 25, 30th list. Yesterday it checked in at 48. The consumers know the Zune Zucks! If the iPod and Zune were introduced today (with respective iTunes and Zunes marketplace), there would be no competition. The iPod would still win.

Have you seen the "Ballmer monkey dance video"? Now how cool is it that the Zune was introduced by Mr. Monkey boy?

I think ur all gay for fighting over apple and microsoft products!!!! who cares, i like the zune because I like the 3 inch screen im a soldier over seas and watching movies on it is way easier to see than my buddies 80gb ipod that his battery dies within half the time of mine. i dont give a shit who its made by if it plays music watch video and stores pics does it really matter???? my zune is good for me

top Jalyx
how do i put limewire on the zune

I think all of you are dumb you posted when it the zune had been out for less than a month. Give it a chance. I have a zune and the only thing I dont like is that there is no clock. The Zune can also get firmware updates so it might have a big update soon. I like Ipods and I like zunes you may just like Ipods or just zunes. It's your opinion.

I have both iPod and Zune, and they are well similar products. me, I prefer the Zune, weighing more, yes, but more indestructable. Even though Zune doesn't have a clock, like competitor iPod, it does have Wi-Fi, FM, bigger videos and better UI. I've had my Zune for about 8 months now and it serves to be very durable, I end up dropping my Zune loads of times, being a skateboarder and using it in the process, it holds very well. I used to have an iPod 30GB and it broke while skating with it, only having it for 2 months.

if you ask me on which to get that will last a long time without breaking during rigorous tasks, I'd choose the Zune.

it is not a matter of what the zune or i-pod does, out of the box. it is a matter of what it CAN do. just get some hacking done. get a few reg-edit hacks and tada, you can beam ANY file you WANT to your friends, with no "3 plays 3 days" restrictions. with a few reg edits you can also put more video file types on your zune than you can on the i-pod. the i-pod hasnt even touched wi-fi. the zune is far more capable than the i-pod. since when does out of the box mean anything?

I don't own and Ipod or a Zune. I don't even own or have ever own an mp3 player. I don't understand what's wrong with Apple users. They say the Zune doesn't have crap that who should care about. I'd buy an Mp3 player to listen to music and maybe watch some movies. Why would I need an alarm or timer, I could use a watch. Who cares about contacts, or a calender. I have that on my cellphone. I know some people who have Ipods and macs and they just seem like assholes that think their the best. I don't want to associate myself with people that complain when things aren't user friendly. Sounds like Apple users think they need to be best at everything and can't actually do crap on a real computer. I'm planning on buying a Zune, so Apple users, try not to use a PC. You might hurt yourself. Good luck at life!